Application Dependency Risk Analyst

Davita Inc.; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking an Operational Readiness Risk Analyst to support a significant initiative aimed at upgrading enterprise software. This fully remote position emphasizes operational readiness planning, change management, and collaboration with IT and support teams to guarantee successful implementation and support post-go-live.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• 5+ years of experience in operational readiness or enterprise transformation.
• Experience supporting large-scale software implementations in financial services.

Responsibilities

• Lead operational readiness assessments and validate training programs.
• Identify and track operational risks, develop mitigation plans.
• Facilitate mock cutovers and ensure support models are tested.

Skills

Operational readiness

Change management

Stakeholder engagement

Communication

Education

Background in risk management, compliance or IT operations

Certifications such as Prosci, PMP, ITIL Foundation, or COBIT

Job description

*Description*
*Position Summary:*
We are seeking a highly organized and analytical Operational Readiness Risk Analyst to support a major enterprise initiative upgrading from AFS Level III to AFS Vision, with integration to platforms such as nCino. This role is critical in ensuring that all operational, IT, and support teams are fully prepared for go-live and post-implementation success. The ideal candidate will bring expertise in operational readiness planning, training validation, and change management, with a strong understanding of enterprise software implementations in the financial services sector.
*Key Responsibilities:*

* Lead and execute operational readiness assessments across business and IT teams to identify gaps in training, process alignment, and support preparedness.
* Validate that training programs are developed, delivered, and effective for all impacted user groups, including operations, IT, and customer-facing teams.
* Collaborate with change management and training leads to ensure communication plans, job aids, and learning materials are aligned with go-live timelines.
* Support the development and validation of cutover plans, runbooks, and hypercare support models.
* Identify and track operational risks related to people, process, and technology readiness; develop mitigation and contingency plans.
* Facilitate mock cutovers, tabletop exercises, and go-live simulations to test readiness.
* Ensure that support models (e.g., help desk, escalation paths, knowledge bases) are in place and tested.
* Provide regular reporting and dashboards on readiness status, risk posture, and action plans to program leadership.
* Identification of controls, associated risk, and mitigation design changes through risk assessment and control design activities
*Required Qualifications:*

* 5+ years of experience in operational readiness, change management, or enterprise transformation roles.
* Experience supporting large-scale enterprise software implementations, ideally in commercial lending or financial services.
* Strong understanding of training lifecycle management, cutover planning, and support model design.
* Familiarity with ITIL, incident management, and business continuity planning.
* Excellent communication, facilitation, and stakeholder engagement skills.
*Preferred Qualifications:*

* Experience with AFS Level III, AFS Vision, or nCino platforms.
* Knowledge of organizational change management frameworks (e.g., Prosci, ADKAR).
* Bkgrd in risk management, compliance, or IT operations.
* Certifications such as Prosci, PMP, ITIL Foundation, or COBIT are a plus.
*Additional Skills & Qualifications*

* This will be a hands on role working across Commercial Lending and IT teams, need someone willing to get their hands dirty.
*Pay and Benefits*
The pay range for this position is $70.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Jun 16, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.