Operational Quality Supervisor - Kiel 2nd Shift

Sargento Foods Inc.; Kiel (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical including Fertil

Onsite Health & Wellness Center

Top 1% 401K contributions

Relocation Assistance

Tuition Assistance

Employee Store access

Job summary

Sargento Foods in Kiel, Wisconsin is seeking an Operational Quality Supervisor for the Kiel 2nd Shift. The role leads a small team to ensure products are safe, high quality, and compliant with food safety standards.

You'll coordinate quality systems, audits, and continuous improvement initiatives across manufacturing, labs, and suppliers. Key requirements include a BS in Food Science or related field, quality leadership experience, and certifications such as ASQ QA Auditor or HACCP; PCQI

Qualifications

• Bachelor’s degree (B.S.) from a four-year college or university is required.
• A degree in Food Science or related science field is preferred.
• Previous quality or leadership experience is also required.
• ASQ Certified Quality Auditor or HACCP Auditor preferred.
• Preventive Controls for Human Food to serve as a plant Preventive Controls Qualified Individual (PCQI) will be required within an agreed upon time frame after hire.
• HACCP certification and/or Better Process Cheese School may be required to fulfill duties.

Responsibilities

• Performs job responsibilities and monitors employee practices to ensure products are Safe, Quality, and Legal by making risk-based decisions.
• Verifies critical-to-process parameters, including verification of food safety systems.
• Leads continuous improvement activities and cross-functional team projects.
• Disposes nonconforming materials and products on hold.
• Acts as liaison and technical resource for R&D personnel and product formulas and coordinates Operational Quality resources for R&D trials.

Education

Bachelor’s degree in Food Science or related field

Job description

Operational Quality Supervisor - Kiel 2nd Shift

Job Category: Compliance/Quality/Governance

Requisition Number: OPERA004992

• Posted : September 29, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Kiel, WI 53042, USA

Description

Your Passion. Our Culture.
At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family. At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company. You will be encouraged to make a meaningful difference in the community, in the company and in your career. With diverse experiences and tools to learn and develop, you can transform your aspirations into reality. If you’re ready for the right place to belong and grow your career, you can find it here.

Benefits that set us apart.

• Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
• Onsite Health & Wellness Center
• Employer 401K contribution in the top 1% of the nation
• Relocation Assistance
• Tuition Assistance
• Access to Employee Store

What You Do.

• Performs job responsibilities and monitors employee practices to ensure Sargento Foods Inc. (SFI) products are Safe, Quality, and Legal by making risk-based decisions. Keeps accurate and legible records.
• Verifies critical-to-process parameters, including verification of food safety systems.
• Serves as back-up to the OQ Manager in his/her absence.
• Advanced knowledge of food safety requirements including HACCP.
• Assesses process capabilities through inspection, technical discussions, capability studies, and audits.
• Works with other functional groups (e.g., Procurement, Logistics, Supply Quality Systems, and Manufacturing) to insure quality of purchased products and services.
• Coordinates objectives within and among manufacturing locations to maximize product reliability, minimize variation, and reduce costs.
• Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Develops and implements Standard Operating Procedures (SOPs), inspection and acceptance criteria, and training programs.
• Coordinates and assigns daily tasks and projects. Prioritizes work to meet the needs of internal and external customers.
• Trains and develops employees. Evaluates performance and provides feedback to OQ Specialists. Works with (Sr.) OQManager on determining training needs, skills development or disciplinary action.
• Communicates quality and safety issues to Manufacturing and provides assistance to develop corrective and preventive actions.
• Applies quality management tools and approaches to continuous improvement projects.
• Leads continuous improvement activities and cross-functional team projects.
• Assists second- and third-party audits at discretion of Sr. OQ Manager.
• Assists with Quality Concern process through investigation, root cause analysis, research, analysis, and excuting workflows.
• Conducts or supervises testing of products in the laboratory for compliance with specifications or critical control limits. Assures testing is conducted in accordance with approved methods and SFI’s written standards and procedures.
• Monitors statistical process control charts to identify trends that may signify unexplained equipment variation within standard methods of analysis.
• Collaborates with Research and Development (R&D) to determine critical to quality attributes. Assesses process capability through inspections, technical discussions, capability studies, and audits.
• Delegates laboratory calibration and preventive maintenance activities to ensure equipment is performing appropriately.
• May be assigned as the lead of specific programs (e.g. lead Material Review Board, continuous improvement projects, etc.).
• Dispositions nonconforming materials and products on hold.
• Acts as a liaison and technical resource for R&D personnel and product formulas and coordinates Operational Quality resources for R&D trials.
• Researches technical issues. Provides root causes and possible solutions to issues.

SUPERVISORY RESPONSIBILITIES
Directly supervises 3-9 employees. May indirectly supervise an additional 2-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Your Education and Experience.

• Bachelor’s degree (B.S.) from a four-year college or university is required. A degree in Food Science or related science field is preferred. Previous quality or leadership experience is also required.

CERTIFICATES, LICENSES, REGISTRATIONS
ASQ Certified Quality Auditor or HACCP Auditor preferred.
Preventive Controls for Human Food to serve as a plant Preventive Controls Qualified Individual (PCQI) will be required within an agreed upon time frame after hire.
Depending on position, HACCP certification and/or Better Process Cheese School may be required to fulfill the duties of the position.
Leadership courses (either internal or external) as directed by SFI or the Sr. Quality Manager.

Our Story.
With over 2,400+ employees and net sales of $1.8 billion, Sargento Foods is a family-owned company that has been a leader in cheese for more than 70 years. We created the world’s first, successful pre-packaged sliced and shredded natural cheeses. Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces. Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

To learn more about our culture and values, please visit our website at https://careers.sargento.com/us/en.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.