Operational Excellence Specialist

DNV GL, USA; Houston (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

DNV is seeking an Operational Excellence Specialist to drive the adoption and deployment of the OEx framework within the DDS business. You will collaborate with software, product, customer success, and operations leaders to identify opportunities and embed a culture of continual improvement.

You will lead problem-solving sessions, apply Lean tools, and help teams deliver higher quality, efficiency, and customer value, with occasional international travel.

Qualifications

• Experience deploying Operational Excellence in digital/software environments.
• Ability run structured problem-solving workshops.
• Experience coaching teams in continuous improvement practices.

Responsibilities

• Support deployment and sustainment of DNV's Operational Excellence framework across DDS.
• Identify, prioritize, and implement improvement opportunities with leaders and teams.
• Facilitate structured problem-solving workshops and continuous improvement initiatives.
• Apply Lean principles, standard work, visual management, and root-cause analysis.
• Coach managers and teams in Operational Excellence practices and methods.
• Ensure local practices align with global standards, governance, and roadmaps.
• Track improvement activities, share lessons learned, and support benefit realization.
• Facilitate cross-functional collaboration to improve processes across DDS.
• Deliver Operational Excellence training sessions and awareness activities.
• Escalate risks and blockers in a timely manner.

Skills

Lean principles

Root-cause analysis

Structured problem-solving

Continuous improvement

Cross-functional collaboration

Coaching & training

Job description

Are you passionate about helping organizations work smarter, improve continuously, and achieve measurable results?

We are looking for an Operational Excellence Specialist to support the adoption and deployment of DNV's Operational Excellence (OEx) framework across our Digital and Data Solutions (DDS) business.

In this role, you will work closely with leaders and teams across software development, product management, customer success, and business operations to identify improvement opportunities, facilitate structured problem-solving, and help embed a culture of continuous improvement. You will play a key role in enabling teams to improve efficiency, quality, predictability, and customer value delivery.

Working as part of the global Operational Excellence team, you will partner with the Global Operational Excellence Manager and business leaders to support DDS in achieving its strategic ambitions through sustainable operational improvements and stronger ways of working.

This is an exciting opportunity to contribute to a growing digital business at the forefront of the energy transition while developing expertise in Operational Excellence within a software and technology-driven environment.

What you'll do

• Support the deployment, adoption, and sustainment of DNV's Operational Excellence framework across DDS.
• Partner with leaders and teams to identify, prioritize, and implement improvement opportunities.
• Facilitate structured problem-solving workshops and continuous improvement initiatives.
• Apply Operational Excellence tools and methodologies, including Lean principles, standard work, visual management, and root-cause analysis.
• Support improvement pilots and initiatives that drive efficiency, quality, scalability, and customer value.
• Coach managers and teams in Operational Excellence practices and continuous improvement methods.
• Ensure local practices are aligned with global Operational Excellence standards, governance, and roadmaps.
• Track improvement activities, share lessons learned, and support benefit realization.
• Facilitate cross-functional collaboration to improve processes and ways of working across DDS.
• Deliver Operational Excellence training sessions, workshops, and awareness activities.
• Escalate risks, blockers, and decisions needs in a structured and timely manner.
• Contribute to building a strong culture of continuous improvement across the organization.
• Occasional international travel may be required.