Operational Excellence & Process Improvement Specialist

Fisher Industries; Tempe (AZ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Drug-free workplace

Job summary

Fisher Industries is seeking a Process Improvement Specialist to join our Business Transformation team in Tempe, AZ. You will analyze and optimize business processes across estimating, operations, production tracking, and admin while supporting technology adoption in ECMS, HeavyBid, and HeavyJob.

Ideal candidates are analytical, collaborative, and driven to improve efficiency, standardize workflows, and improve data quality across construction, manufacturing, and materials operations.

Qualifications

• Bachelor's degree in a related field.
• Experience analyzing business processes.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to travel as needed.

Responsibilities

• Analyze and document current business processes across estimating, project operations, production tracking, job costing, and administrative functions.
• Identify process inefficiencies, bottlenecks, and opportunities for operational improvement.
• Develop and recommend standardized workflows that improve efficiency, consistency, and data quality.
• Facilitate stakeholder meetings, process reviews, and workshops to gather requirements and build consensus around proposed improvements.
• Support the implementation, adoption, and optimization of business systems including ECMS, HCSS HeavyBid, HeavyJob, and other operational software platforms.
• Collaborate with Operations, Finance, IT, and Business Transformation teams to support process and technology initiatives.
• Create and maintain process maps, SOPs, work instructions, and other operational documentation.
• Develop and deliver end‑user training programs, reference materials, and system adoption resources.
• Monitor adoption metrics, collect user feedback, and identify opportunities to enhance user engagement and system utilization.
• Assist with data governance initiatives that improve reporting accuracy, data consistency, and BI capabilities.
• Support continuous improvement projects focused on scalability, efficiency, and digital transformation.
• Serve as a resource for business process best practices and supported technology platforms.
• Travel periodically to project sites and operating locations to support assessments, training, and implementation activities.
• Perform other duties as assigned.

Skills

Analytical

Problem solving

Organizational skills

Communication skills

Travel ability

Education

Bachelor's degree or equivalent

Tools

ECMS

HCSS HeavyBid

HeavyJob

Vista

Viewpoint

Power BI

ERP systems

Job description

Fisher Industries is seeking a Process Improvement Specialist to join our Business Transformation team in Tempe, AZ. You will analyze and optimize business processes across estimating, operations, production tracking, and admin while supporting technology adoption in ECMS, HeavyBid, and HeavyJob.

Ideal candidates are analytical, collaborative, and driven to improve efficiency, standardize workflows, and improve data quality across construction, manufacturing, and materials operations.