Operational Excellence (PMO) Department Manager

Hill International Inc; Philadelphia (Philadelphia County); On-site; USD 150,000 - 190,000; Full time

Job summary

Hill International is seeking an Operational Excellence (PMO) Department Manager to lead PMO processes globally with a focus on continuous improvement and risk management. The role involves setting up an effective PMO operating structure, governing quality systems, and ensuring robust reporting and dashboards across multiple regions, including relocation to KSA as needed.

Ideal candidates will have 20+ years in project management, strong leadership, and extensive experience with PMIS tools such

Qualifications

• Bachelor degree in engineering from an accredited university.
• Minimum 20 years' experience in a project management environment on large projects including overall responsibility for setting up and running a PMO.
• Thorough knowledge and demonstrated experience of professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.
• Involvement in continuous improvement and capacity building / talent development.
• Demonstrated skill in management, supervisory and personnel administrative functions.
• Excellent verbal and written communication skills.
• Experience of working internationally (preference KSA experience).

Responsibilities

• Review and update policies, processes and procedures, quality assurance, continuous improvement, risk management, training and projects monitoring & reporting.
• Develop and ratify department operating structure and processes based on PMM.
• Assess the capability of the PMO staff and define roles/responsibilities.
• Prepare the department knowledge transfer program with on-the-job learning.
• Motivate employees to improve performance and foster continuous improvement.
• Ensure Stage Gate Process is applied consistently to projects.
• Establish a quality management system for the PMO aligned with PMM.
• Ensure QA management is implemented for each project.
• Analyze data to identify operational trends and opportunities for improvement.
• Coordinate with other departments to ensure initiatives are implemented.
• Review bidders' quality submittals.
• Implement risk management procedures aligned with PMM and maintain risk registers.
• Enforce risk registers for each project by the CM contractor.
• Review risk registers monthly.
• Analyze project performance data to identify risks and issues.
• Prepare reports on operational performance and benchmarks.
• Review, validate and consolidate project dashboards and reports.
• Develop consolidated NWC dashboard per PMIS requirements.
• Issue periodical dashboards, presentations, and reports to stakeholders.
• Provide support in completing PMIS tasks.
• Develop KPIs to measure project performance.
• Ensure timely and accurate PMIS data input (Primavera P6, Oracle...).
• Coordinate performance evaluation of contractors and consultants by clusters.
• Stay informed on Hill's policies and ensure compliance.
• Perform other duties as assigned by management.

Skills

Leadership

Strategic planning

Problem solving

Communication skills

PMO management

Education

Bachelor's degree in engineering

Tools

Primavera P6

Oracle Project Module

Oracle Unifier

PMIS

Job description

Hill International is seeking a Operational Excellence (PMO) Department Manager in the United States, Australia, France, United Kingdom, Germany, Belgium, Spain, Italy, and Netherlands. Position will require relocation to Saudi Arabia (KSA). Arabic-speaking candidates are preferred.

• Review and update policies, processes and procedures, quality assurance, continuous improvement, risk management, training and projects monitoring & reporting.
• Develop and get ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
• Assess the capability of the existing PMO Department staff and recommend appropriate roles and responsibilities
• Prepare the department knowledge transfer program which includes comprehensive on-the-job learning
• Motivate employees to improve performance by fostering a culture of continuous improvement and innovation
• Ensure the Stage Gate Process is applied consistently to projects.
• Establish and maintaining a quality management system for the PMO that is aligned with the PMM.
• Ensure that the quality assurance management is implemented for each project
• Analyze data to identify operational trends and opportunities for improvement
• Coordinate with other departments within the organization to ensure successful implementation of initiatives
• Review bidder's quality submittals
• Implement a Risk Management procedure and system that is in alignment with the PMM template. This will include establishing a typical risk register to facilitate identification of risks, likelihood of occurrence, mitigation measures and assignment of responsibilities.
• Enforce the establishment of Risk Registers for each project by the Construction Management contractor.
• Review the Risk Registers of all projects on a monthly basis.
• Analyze project performance data to identify risks and issues.
• Prepare reports on operational performance, including benchmarks against industry standards or best practices
• Review, validate and consolidate project monthly dashboards and reports highlighting any concerns
• Develop consolidated NWC dashboard in accordance with the available PMIS requirements
• Develop and issue periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
• Provide the support in completing all the requested tasks in PMIS.
• Develop set of KPIs to measure the performance of the projects and clusters
• Ensure the timely and accuracy of project data input to the PMIS (i.e Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
• Coordinate performance evaluation of contractors and consultants by clusters management and classify (on the basis of capability and performance).
• Inform themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.
• Perform other duties as assigned by the line manager/supervisor.

• Bachelor degree in engineering from an accredited university.
• Minimum 20 years' experience in project management environment on large projects include overall responsibility for setting up and running a PMO.
• Thorough knowledge and demonstrated experience of professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.
• Involvement in continuous improvement and capacity building / talent development.
• Demonstrated skill in management, supervisory and personnel administrative functions.
• Excellent verbal and written communication skills.
• Experience of working internationally (preference KSA experience).

Hill International, with more than 4,400+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.

Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.

Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.

Hill International is an Equal Opportunity Employer/Veteran/Disabled
Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.