Operational Excellence Lead – Process Improvement

Cardinal Health

Boylston (MA)

On-site

USD 91,000 - 116,000

Full time

3 days ago

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Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k savings plan

Paid time off

HSA

Job summary

Cardinal Health is seeking a Process Improvement Consultant to join the Operational Excellence team, driving Lean, Six Sigma and other methodologies across a portfolio of distribution centers. You will analyze data, lead Kaizen events, and partner with cross-functional teams to optimize receiving, picking, packing, shipping and QIC processes.

The role requires 4+ years in process improvement, strong analytical skills, and experience with Power BI and Excel.

Qualifications

Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or a related field preferred.
Lean Six Sigma Green Belt or Kaizen Leader certification is highly preferred.
4+ years of experience in process improvement, industrial engineering, operations management, supply chain analytics, or related disciplines preferred.
Experience supporting multiple processes within a large-scale distribution center.
Proven track record of leading and delivering process improvement projects with measurable results.
Strong analytical and problem-solving skills with the ability to translate complex data into actionable recommendations.
Experience utilizing Power BI, Excel, and reporting tools to monitor performance and identify opportunities.
Proficiency in process mapping and analysis tools (e.g., Lucid)
Deep understanding of continuous improvement methodologies, change management principles, and warehouse operations.
Ability to influence and drive change across diverse teams within a distribution center.
Strong project management, facilitation, and communication skills.

Responsibilities

Execute and support network-wide process improvement strategies across an assigned portfolio of distribution centers in accordance with OPEX Center of Excellence network strategy.
Serve as the local subject matter expert for process improvement methodologies (e.g., Lean, Total Quality Management, Agile Manufacturing and Scrum), providing onsite support to their assigned facility.
Analyze operational data, workflows, and performance metrics to identify and prioritize improvement opportunities in areas such as receiving, picking, packing, shipping and Quality and Inventory Control (QIC) work streams.
Lead, coach and facilitate Kaizen events, value stream mapping sessions, and root cause analysis workshops to address complex operational challenges.
Develop and implement action plans to address process gaps, operational bottlenecks, and identified risks within assigned facility.
Support the standardization of best practices and drive consistency in process execution.
Support the implementation of Critical Few initiatives focusing on project details and change management.
Monitor and report on key performance indicators (KPIs) related to productivity, quality, and cost, communicating trends and results to site leadership.
Leverage Power BI reporting, Excel, and operational analytics to support data-driven decision making and quantify the impact of improvement initiatives.
Train, coach, and mentor site personnel on continuous improvement tools, methodologies, and principles to build local capabilities.
Support major projects associated with new technology implementations, business changes, facility expansions, and network optimization initiatives.
Partner with Operations, Inventory Management, Quality, Safety, and IT teams to support cross-functional objectives.
Monitor regional process health and prioritize optimization efforts based on strategic impact, compliance, and business needs.