Operational Excellence Director

Circle K; Tennessee; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic professional to enhance operational excellence across its retail sales and operations. This role involves driving cross-functional initiatives, improving program execution, and ensuring alignment with corporate processes. The ideal candidate will possess strong leadership abilities, a strategic mindset, and a passion for data-driven decision-making. Join a forward-thinking team that values innovation and collaboration, and make a significant impact on the business's success. If you thrive in a fast-paced environment and are eager to contribute to meaningful change, this opportunity is perfect for you.

Qualifications

• 5+ years of retail experience or related field preferred.
• 3-4 years of operations experience with preference on store operations.
• Strong Project management and Data Analytics skills.

Responsibilities

• Drive coordination on cross-functional initiatives within the Business Area.
• Work with operations teams to improve execution of programs.
• Represent the Business Area in steering committees.

Skills

Team leadership

Data and Analytics

Project management

Communication skills

Operational understanding

Strategic thinking

Collaboration

Execution focus

Education

Bachelor's degree

Tools

MS Access

Excel

PowerPoint

Word

Job description

This job will be located in Nashville, TN

Essential Functions:

Ensure that corporate initiatives are ready for execution before rolling out, and drive coordination on cross-functional initiatives within the Business Area. Handle, or escalate, operational issues common for the group towards the organizational Business Drivers or shared service functions Ensure best practice transfer between Business Units within areas like sales performance, operational perfection, local innovation etc. Ensure common use of performance at all levels and become the Business Area’s superuser of sales reporting and operational tools included in the operational concept for follow up (Power BI reports, Labor model, and other relevant platforms). Work with the operations teams to improve execution of programs and identify and recommend core opportunities that can improve ease and speed of execution. Take responsibility for the execution of programs with the division teams Work with the operations teams, and BU VP to help prioritize the projects and pace / schedule for executing approved processes. Follow up performance status across business units including status on sales, campaigns, and operational issues Represent the Business Area in different steering committees and become single point of contact regarding operational sales issues Participate in business driver meetings and make sure corporate processes are aligned and standardized to a maximum within retail sales & operations across the Business Area Prepare and participate in Business Area meetings and Business Unit business reviews Increases professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines.

Qualifications

Bachelor’s degree with minimum 5 years of retail experience or related field preferred. Other combinations of experience and education that meet the minimum requirements may be substituted. 3-4 years of operations experience with preference on store operations preferred. Team leadership capability, including building teams and motivate others for high performance and set them up for success Data and Analytics skills Good to Excellent presentation and communication skills Strong operational understanding – including operational characteristics of Circle K BUs across North America. Out of the box, strategic thinker – willing to take some risks on programs that could yield significant improvements. Effective collaborator, work in and across teams Ability to influencing others Proactive Execution focus, ability to drive change and deliver results in an organization High level of comfort with technological advancements and high level of intellectual curiosity Strong Project management skills Data and Analytics skills Must be computer literate in MS Access, Excel, PowerPoint and Word.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:

• Sit for long periods of time.
• Operate computer keyboard and mouse for data entry.
• View computer monitor
• Hear and speak via telephone.
• Reach forward and/or overhead
• Occasionally lift up to 20 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:

• The noise level in the work environment is usually moderate at a normal range.
• The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
• Work with minimum direction and periodic supervision.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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