Operational Excellence Consultant, Healthcare

Loyola Medicine; Maywood (IL); On-site; USD 90,000 - 141,000; Full time

Job summary

Join a mission-driven innovative health organization committed to improving community health. As an Operation Excellence Consultant, you will lead performance improvement initiatives, mentor staff, and drive operational excellence across various clinical processes. This role offers a unique opportunity to influence patient care experiences and operational metrics while fostering a culture of continuous improvement. With a supportive environment and a commitment to diversity and inclusion, this position is perfect for those passionate about making a difference in healthcare.

Benefits

Medical and Dental Benefits from Day One

Competitive Shift Differentials

Career Development

Tuition Reimbursement

403(b) with Employer Match

On Site Fitness Center

Referral Rewards

Perks Program

Qualifications

• Experience leading Lean transformation initiatives with demonstrated results.
• Strong knowledge of operations and financial analysis.

Responsibilities

• Lead process improvement initiatives aligned with strategic goals.
• Serve as an internal consultant for Lean and Six Sigma applications.

Skills

Lean Transformation

Process Improvement

Financial Analysis

Organizational Development

Clinical Improvement

Education

Bachelor's Degree in Health Administration

Master's Degree

Tools

Lean Green Belt Certification

Six Sigma Green Belt Certification

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Loyola Medical Center located in the western suburbs and approximately, 35 minutes from downtown Chicago. Easy access from I290 and I55.

Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." Come join the Operational Excellence Team at Loyola Medicine.

Our Vision

As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life.

Hours:

• Full-Time 1.0FTE (on-site)
• Day Shift
• Monday-Friday
• Area: Operation Excellence
• Locations: LUHS, Maywood, IL; includes occasional travel to Gottlieb Memorial Hospital and MacNeal Hospital.

About the Role

In this role, the Operation Excellence Consultant will provide strategic and hands-on leadership to drive performance improvement initiatives across Loyola Medicine, a part of the Trinity Health system. This role supports the stabilization, standardization, simplification, and sustainability of key operational and clinical processes. The Consultant actively leads and mentors all levels within Loyola Medicine in developing problem solvers to improve the patient care experience, regulatory goals, and all operational metrics such as patient safety, quality, cycle time, rework, financial stewardship, and employee satisfaction. Provides seasoned and expert guidance to the leaders of Loyola Medicine in the overall strategy, understanding, and deployment of Process Excellence. Fosters and supports ongoing learning and collaboration to develop the internal muscle within organization to redesign care processes so they are cohesively connected. Develops, trains and mentors on process improvement methodologies with a heavy focus on Lean, Change Acceleration, Rapid Process improvement and Six Sigma.

Here's what you'll do

• Lead and facilitate process improvement initiatives that align with Trinity Health’s strategic goals in areas such as patient safety, care quality, cycle time, rework reduction, financial stewardship, and employee satisfaction.

• Serve as an internal consultant to RHMs, providing expert guidance on the application of Lean, Six Sigma, Change Acceleration Process (CAP), and Rapid Process Improvement methods.

• Develop and deliver training to build problem-solving capabilities across all levels of the organization.

• Use data-driven approaches to identify performance gaps and recommend practical, sustainable solutions.

• Collaborate with leadership to prioritize improvement opportunities and measure success through key performance indicators.

• Support organizational readiness and change management activities to ensure adoption and sustainability of process changes.

Here is what you'll need

Required:

• Bachelor's Degree
• Specific Degree: Bachelor's degree in health administration or related field or equivalent combination of education and experience
• Experience leading Lean transformation initiatives with demonstrated sustained results in process improvement and cultural change.
• Strong knowledge of operations, financial analysis, and organizational development.
• Experience in clinical improvement initiatives is highly desirable.
• Lean Green Belt certified with advanced Lean training.

Licensure/Certifications

Required:

• Six Sigma Green Belt; will have 1 year from hire date to obtain

Preferred:

Other:

• Master's Degree

Perks & Benefits

• Benefits from Day One (Medical and Dental)
• Competitive Shift Differentials
• Career Development
• Tuition Reimbursement
• Participation in the Public Service Loan Forgiveness Program
• 403(b) with Employer Match
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Referral Rewards
• Perks Program

Our Promise to You

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners

Compensation:

Pay Range: $90,896 - $140,920 per year

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.