Operational Analyst - DOW

Innovim; Colorado Springs, Northern (CO, KY); Hybrid; USD 100,000 - 130,000; Full time

Job summary

INNOVIM is seeking an Operational Analyst to support the Missile Defense Agency on the IRES contract. Location: Schriever Space Force Base, Colorado Springs, CO. Remote work is not available. Clearance required: DoW Secret. Shift: Day.

The candidate will collaborate with cross-functional teams, extract and aggregate operational information, and publish structured PowerBI reports to monitor health and performance. Strong analysis and communication across teams are essential for mission success.

Qualifications

• Must have 4+ years of general IT, operations, or analytical work experience.
• Must have 2+ years of direct experience extracting, consolidating, and analyzing operational information from multiple data sources.
• Proficient with Microsoft Outlook, Word, and Excel.
• Active DoW Secret Security Clearance required.

Responsibilities

• Collaborate with cross-functional teams to develop, refine, and maintain standardized processes and technical documentation.
• Extract and aggregate operational information from multiple sources to establish performance benchmarks and key measures.
• Author, publish, and maintain structured performance reports using PowerBI to showcase operational health.
• Conduct in-depth analysis of operational workflows to support informed decision-making.
• Identify systemic trends and root causes of issues, and provide actionable recommendations to improve efficiency.
• Facilitate communication across diverse teams to ensure mission alignment.

Skills

Cross-functional collaboration

PowerBI reporting

Operational analysis

Data source integration

Decision support

Stakeholder alignment

Tools

SQL

PowerBI

Job description

Description

INNOVIM is seeking an Operational Analyst to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.

Location: Schriever Space Force Base, Colorado Springs, CO
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: DoW Secret
Shift: Day Shift

The candidate will:

• Collaborate with various cross-functional teams to develop, refine, and maintain standardized processes and technical documentation.


• Extract and aggregate operational information from multiple different sources of information to establish performance benchmarks and key operational measures.


• Author, publish, and maintain structured performance reports as a citizen developer using PowerBI to showcase operational health.


• Conduct comprehensive, in-depth analysis of operational workflows and mission-critical information to support informed decision-making.


• Apply intuitive analytical skills to identify systemic trends, pinpoint underlying causes of operational issues, and provide actionable recommendations to improve efficiency.


• Facilitate ongoing communication and collaboration across diverse teams to ensure mission alignment and operational synergy.

Basic Requirements:

• Must have 4, or more, years of general IT, operations, or analytical work experience.


• Must have 2, or more, years of direct experience extracting, consolidating, and analyzing operational information utilizing multiple data sources.


• Must be proficient with Microsoft Outlook, Word, and Excel.


• Must have an active DoW Secret Security Clearance

Desired Requirements:

• Have hands-on experience developing and distributing performance reports using PowerBI.


• Be proficient in writing SQL queries to extract, filter, and aggregate data from relational databases.


• Have the ability and willingness to learn dashboard design and development in BMC Helix.


• Have strong intuitive analysis skills with a proven track record of identifying trends and performing root-cause analysis.


• Have general knowledge of Enterprise Environments.


• Have an ITIL Certification (such as ITIL Foundations).

This position is expected to pay $100,000 – $130,000 annually; depending on experience, education, and any certifications that are directly related to the position.

INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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