Operation Support Assistant/Specialist Travelling Required

UniUni Logistics; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic logistics team as an Operation Support Specialist, where you'll lead and manage operations across North America. This exciting role involves overseeing various regions, optimizing processes, and ensuring high service standards while traveling up to 90% of the time. With a focus on data analysis and team leadership, you'll play a crucial part in driving operational improvements and enhancing fulfillment services. If you're ready to grow your career in a vibrant and energetic environment, this opportunity is perfect for you!

Benefits

401(k)

Dental Insurance

Vision Insurance

Medical Insurance

Paid Time Off

Paid Sick Leave

Paid Holidays

H1B Sponsorship

Qualifications

• 1-3 years in warehouse/logistics; Bachelor's degree required.
• Valid driver's license and willingness to travel up to 90%.

Responsibilities

• Oversee operations and optimize standard procedures across regions.
• Analyze data to identify issues and improve operational efficiency.

Skills

Operational Support

Data Analysis

Team Leadership

Communication Skills

Process Standardization

Automation Tools

Problem-Solving Skills

Basic Computer Operations

Education

Bachelor's Degree or Higher

Tools

Microsoft Office

Data Management Systems

Job description

We are currently hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in North America. In this role, you will be responsible for overseeing operations in various regions, supervising data-related tasks, and optimizing standard operating procedures to ensure efficient and standardized operations. Our goal is to maintain high service standards, and as a result, you will be required to travel up to 90% of the time to support and guide local operations teams in cities throughout the United States.

Job Type: Full Time

Work Location: Onsite

Who Are We?

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Primary Responsibilities:

• Extensive experience in operational support in the logistics or related field.
• Excellent data analysis skills, capable of focusing on key metrics and trends to identify issues and improvement opportunities.
• Familiarity with developing and implementing data tracking systems and templates to ensure data accuracy and consistency.
• Proficiency in management practices and team leadership to supervise adherence to standard operating procedures.
• Strong communication and coordination abilities to collaborate with personnel across different levels and departments, driving operational improvements.
• Familiarity with concepts of process standardization, automation, and SOP optimization, with preference given to those with relevant experience.
• Proficient in utilizing automation tools and data management systems to develop and manage efficient operational processes.
• Ability to review and optimize SOPs, utilizing data analysis to guide changes and ensure their effectiveness.
• Skilled in organizing training meetings to effectively communicate the usage of new SOPs, automation tools, and data management systems.

Qualifications:

Required Knowledge and Experience

• 1-3 years of work experience in the warehouse and logistics industry. Bachelor's degree or higher education.
• Possession of a valid driver's license in Canada or the United States and willingness to travel up to 90% of the time.
• Ability to learn quickly and excellent problem-solving skills, with the ability to effectively handle unexpected situations.
• Strong planning, management, and coordination abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in basic computer operations, including Microsoft Office software, and some data analysis skills.

Range of Pay:

$19-24/hour for assistant level in the first three months (Open to negotiation depending on experience level)

• 401(k)
• Dental, Vision, Medical insurance
• Paid Time Off, Paid Sick Leave, Paid Holidays
• H1B Sponsorship

Working Hours:

• Morning shift from 6:00 AM to 2:30 PM local time, weekends as needed
• Night Shift from 4:00 PM to 12:30 AM local time, weekends as needed

Hiring in Different Locations:

Broadview, IL

Dallas, TX

Miami, FL

Fresno, CA

Denver, CO

Seattle, WA

and more...