Operation Manager

Gate Gourmet; Inwood, Northern (NY, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term/disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Employee Discounts

Job summary

Gate Gourmet in New York, NY is seeking an experienced Unit Operations Manager to oversee day-to-day operations, ensure safety and quality standards, and enforce company policies.

You will lead a large team (up to 200+), support safety programs, HACCP, OSHA/DOT compliance, and drive process improvements in a high-volume kitchen environment.

This exempt, full-time role involves a rotating schedule of 55+ hours weekly, with benefits including 401k and paid time off.

Qualifications

• Bachelor's degree in safety, business operations or related field; four years comparable work experience in operations manager role.
• Minimum five years prior safety experience preferably in a multi-site organization.
• Strong leadership and ability to manage a large staff (up to 200+).
• Experience with HACCP, OSHA, DOT, and EPA laws desirable.
• Proficient in Microsoft Office (Excel).

Responsibilities

• Supports safety program for all employees and ensures compliance.
• Ensures labor controls are in place and effective.
• Ensures compliance with company policies and procedures; facilitates and monitors compliance audits; develops plans and actions to ensure policies are utilized properly.
• Supports Total Quality Management efforts; initiates problem solving and assures implementation of solutions.
• Supports management on security and risk for the unit.
• Mentors and trains subordinates on company directives and policies.
• Builds team cohesion throughout the unit.

Skills

Leadership

Safety programs

Labor relations

Team management

Microsoft Office

Analytical skills

Problem solving

Communication

Education

Bachelor's degree in safety, business operations or related field

Tools

Excel

LEAN

Job description

## Operation ManagerApply: New York, NY, USA: Full time: Posted Today: R0111130We’re looking for motivated, engaged people to help make everyone’s journeys better.The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.**Annual Hiring Range/Hourly Rate:*** $80K - $90K Per Year**On-site Location:** 30 Inip Dr, Inwood, NY 11096**Benefits*** *Paid time off** *401k, with company match** *Company sponsored life insurance** *Medical, dental, vision plans** *Voluntary short-term/long-term disability insurance** *Voluntary life, accident, and hospital plans** *Employee Assistance Program** *Employee Discounts* **Main Duties and Responsibilities:*** Supports safety program for all employees and ensures compliance* Ensures labor controls are in place and effective* Ensures compliance with company policies and procedures, facilitates and monitors compliance audits, develops plans and actions to ensure company policies and procedures are utilized properly* Ensures compliance with company-developed safety best-practices through departmental audits and inspections* Supports the Total Quality Management effort, initiates problem solving efforts and assures implementation of solutions* Supports management on security and risk for the unit* Mentors and trains subordinates on company directives and policies* Works to build team-cohesion throughout the unit. **Qualifications** **Education:*** Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role. **Work Experience:*** Minimum five years prior safety experience preferably in a multi-site organization. **Technical Skills:** (Certification, Licenses and Registration)* Must have strong computer skills using Microsoft Office products including Excel* Must have the ability to work in a fast paced, deadline driven environment* Must have strong and effective leadership skills and the ability to successfully manage a large staff* Current or previous labor relations experience* Strong organizational, analytical and leadership skills required* Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance* Previous experience in a high volume food manufacturing environment* Knowledgeable of HACCP* Working knowledge of OSHA, DOT, and EPA laws desirable* Previous exposure/experience in LEAN manufacturing/supply chain a plus. **Language / Communication Skills:*** Excellent oral and written communication skills **Job Dimensions** **Geographic Responsibility:** Unit **Type of Employment:** Full-time **Travel %:** 10% **Exemption Classification:** Exempt **Internal Relationships:** employees at all levels in the unit **External Relationships:** customers **Work Environment / Requirements of the Job:*** Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours* In a normal production kitchen facility there may be physical discomfort due to temperature and noise* Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds* A rotating schedule of 55+ hours per week is typical. **Budget / Revenue Responsibility:** (Local Currency) **Organization Structure** **Direct Line Manager (Title):** General Manager or VP, Business Unit **Dotted Line Manager (Title, if applicable):** n/a **Number of Direct Reports:** *Up to 200+* **Number of Dotted Line Reports:** **Estimated Total Size of Team:** *up to 200+* **gategroup Competencies Required to be Successful in the Job:*** **Thinking –** Information Search and analysis & problem resolution skills* **Engaging –** Understanding others, Team Leadership and Developing People* **Inspiring –** Influencing and building relationships, Motivating and Inspiring, Communicating effectively* **Achieving –** Delivering business results under pressure, Championing Performance Improvement and Customer Focus **Demonstrated Values to be Successful in the Position**Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with ***integrity**** We communicate and keep each other informed* We put our heads together to problem solve and deliver ***excellence*** as a team* We have ***passion*** for our work and we pay attention to the little details* We foster an environment of ***accountability***, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone’s day better *The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.*