Operation Management Trainee

Ryder System, Inc.; Houston (TX); Presencial; USD 59.000 - 72.000; Tempo integral

Benefícios oferecidos por esta vaga

12 weeks maternity leave

PTO for Military Veterans

401(k) with company match

Discounted stock purchase options

Resumo da vaga

Ryder System, Inc. in Houston, TX seeks an Operations Management Trainee to develop leadership and operational knowledge over an 18‑month program. You will work with cross-functional teams to learn processes, metrics, and strategies aligned with customer retention and operational excellence.

The role offers structured training, mentorship, and relocation opportunities within the unit after the program, with a strong emphasis on problem solving and team collaboration as you start a stable career.

Qualificações

• Bachelor’s Degree required.
• 1 year or more in customer service with issues resolution experience.
• Strong PC knowledge/skills including spreadsheet and word processing software.

Responsabilidades

• Provide quality customer interface and proactive customer management.
• Coordinate with departments to maximize asset utilization and customer satisfaction.
• Support Sales on calls for new business and improved satisfaction.
• Manage running costs and maintenance overheads and ensure policy adherence.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

Conhecimentos

Customer service

Problem solving

Time management

Teamwork

Communication

Formação

Bachelor’s Degree

Ferramentas

Excel

Word

Descrição da vaga

Job Description :

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

This is an essentialindustryandwe’vebeen in the game since 1933!

Now hiring individuals that are interested in working in the transportation industry. This job is an opportunity to learn how to manage a heavy-duty truck repair shop while being paid to train!

Shop Location: Houston, TX

Shift: 2nd shift

Schedule: Sunday, 7:00am - 3:30pm, Monday - Thursday, 2:00pm - 10:30pm

Salary – Paid Weekly

Bachelor’s Degree Required

The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics.
This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company.
With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career.
This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options,and performance‑based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support
• The stability and peaceofmind that comes with working for a World‑Class, Fortune 500 organization that has been in business for over 85 years with over36,000 employeesworldwide.
• 12 weeksof paidmaternity leave.
• Additionalday of Paid Time Off(PTO)for Military Veterans.

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0
Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.
• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices, Required.
• Strong verbal and written communication skills , Required.
• Instills commitment to organizational goals , Required.
• Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
• Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
• Strong mechanical skills , Required.
• Effective interpersonal skills Excellent influencing skills, Required.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
• Ability to work independently and as a member of a team, Required.

Qualifications

• Bachelor’s Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Job Category

Operations and Support

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$65,000

Maximum Pay Range:

$65,000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.