Operating Services Administrator

Sofidel SpA; Shelby (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Stable manufacturing organization

Opportunities for professional develop

Providence of professional development

Job summary

Sofidel America is seeking an Operating Services Administrator in Shelby, NC to support purchasing, site operations, and internal/external customers. Reports to the Site Operations Manager and works to promote safety and efficient site communications.

The role requires cross-functional collaboration, attention to lead times, and coordination with accounting to resolve invoicing issues. A strong administrative background in manufacturing is essential.

Qualifications

• 3+ years of administrative experience in a manufacturing setting.
• Experience in purchasing and/or production planning.
• SAP experience preferred.
• Ability to work cross-functionally across departments and manage multiple priorities.

Responsibilities

• Assist site-wide purchase requisitions and annual agreements; prepare purchase orders and track purchases.
• Collaborate with Accounting to resolve invoicing issues; ensure lead times meet specifications.

Skills

Cross-functional collaboration

Time management

Administrative experience

Production planning experience

Education

High school diploma or GED

Tools

SAP

Job description

Job Category: Manufacturing & Engineering

Location: Shelby, NC, US, 28150

Date: Sep 11, 2026

Position Overview

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper products with a strong commitment to innovation, sustainability, and operational excellence.

We are seeking an Operating Services Administrator in Shelby, NC to provide support to internal and external customers, while serving as a positive first impression of the company. This position will report directly to the Site Operations Manager.

Job Responsibilities

Purchasing:

• Assist in site-wide purchase requisitions and annual agreements.
• Manage the general, non-operational related, purchase requisitions: office supplies, housekeeping supplies, general food, etc.
• Prepare purchase orders, keep track of purchases and supplies, and handle inquiries about orders.
• Ensure accurate lead time and meet the purchaser’s specifications.
• Collaborate with the Accounting Department to resolve any issues with invoicing.

Site Support:

• Ensure compliance with the guidelines and procedures for the relevant activities.
• Promote a corporate culture based on safety. Completing routine safety walks across the site and engaging with team members regarding safe behaviors.
• Assist in site communications. Manage communication TV boards, the weekly newsletter, and general information for all teams.
• Communicate issues, obtain approvals, resolve problems and maintain a specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Assist in preparing the site for visitors: food, conference room prep, PPE collection, general communications.
• Perform other related duties as assigned.

Job Requirements

• High school diploma or general education degree (GED) required
• At least 3 years’ experience in an administrative role with manufacturing experience.
• Experience in purchasing and/or production planning.
• SAP experience preferred.
• Ability to work in a cross functionally across departments and in a team environment.
• Ability to prioritize and re-prioritize tasks as needed with strong time-management skills.

Company Benefits

Why Join Sofidel America?

• Competitive compensation and benefits
• Stable and growing manufacturing organization
• Opportunities for professional development