Operating Partner

Bigdanscarwash; Rome (GA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health benefits

401K with match

Phone allowance

Job summary

Big Dan’s Car Wash is actively seeking an Operating Partner who will lead at the front, train a high-performing team, and own performance, culture, and customer experience. The role emphasizes hands-on management, accountability for revenue, and a relentless focus on wash quality and safety.

The ideal candidate is entrepreneurial, energetic, and ready to roll up sleeves to drive results in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred in business, entrepreneurship, hospitality, or related field.
• Applicants without a degree will be considered based on experience.
• Must be clean cut and neat in appearance.
• Be enthusiastic and friendly.
• Strong communication and interpersonal skills.
• Problem solver and hands-on leader.
• Willing to lead by example and build a strong team.

Responsibilities

• Train and develop a high-performing team and work hands-on with staff.
• Sell and drive membership growth while meeting revenue goals.
• Oversee day-to-day operations, culture, and performance.
• Coordinate repairs and maintenance to minimize downtime.
• Maintain safety and wash quality standards.
• Engage with customers and ensure an extraordinary customer experience.
• Meet Big Dan’s standards and develop future leaders.

Skills

Leadership

Sales

Operations management

Customer service

Problem solving

Communication

Teamwork

Training

Education

Bachelor’s degree in business, entrepreneurship, hospitality, or related field

Tools

Car Wash College certifications

Job description

Big Dan’s Car Wash is a rapidly growing express car wash company with locations in Georgia, Florida, and South Carolina. As a best-in-class operation, we are seeking leaders who don’t just want a job—they want to make an impact by rolling up their sleeves and driving results.

Successful Operating Partners are ambitious, energetic, and highly motivated hands-on leaders with a strong entrepreneurial mindset and the ability to lead from the front. They run the business as if it were their own, taking full ownership of performance, culture, sales, and day-to-day execution.

The Operating Partner is responsible for training, and developing a high-performing team while actively working alongside them to deliver efficient, cost-effective operations that meet and exceed Big Dan’s standards.

Sales performance is a core expectation of this role. Operating Partners actively sell, set the pace for membership growth, coach in the moment, and hold the team accountable to revenue goals through presence and example.

This is a hands-on operational role. The ideal candidate is comfortable navigating mechanical and equipment-related issues, performing basic troubleshooting and adjustments, coordinating repairs, and taking immediate action to minimize downtime and protect wash quality and safety.

If you are someone who thrives in fast-paced environments, loves selling, enjoys solving problems, and takes pride in building strong teams—it is an opportunity to make a measurable impact.

Above all, the Operating Partner is committed to exceeding expectations by delivering an extraordinary customer experience and an exceptionally clean car for every customer—every visit.

Job Responsibilities:

(The following duties are not intended to serve as a comprehensive list of all duties performed by this position, only a representative summary of the primary duties and responsibilities.)

• Successfully complete our on-site training program.
• Engage with team members and interact with customers.
• Work to increase customer satisfaction.
• Increase bottom line revenue through the proper oversite and management of resources.
• Oversee all employees and create a self-sufficient site.
• Follow all preventative maintenance procedures and maintain proper inventory of chemicals and other supplies.
• Meet or exceed Big Dan’s standards and work to create a pipeline of future Operating Partners.
• Various administrative duties.

Job Requirements:

• Preferred: Bachelor’s degree in business, entrepreneurship, hospitality, or related field.
• Applicants without a degree will be considered based on previous experience.
• Applicants MUST be clean cut and neat in appearance.
• Be enthusiastic and friendly.
• Must enjoy working with people.
• Treat customers and employees with respect.
• Organized with strong attention to detail.
• Strong communication and interpersonal skills.
• Problem solver.
• Willing to lead by example.
• Customer-centric mindset.
• Like to learn new skills in areas of customer service, safety, mechanical, and computers.
• Master all aspects of running a best-in-class car wash.
• Complete certifications at Car Wash College (paid for by Big Dan’s).
• Live within 30 minutes of the wash.

Compensation:

• Base: $75,000.
• Bonus based on site performance.
• Big Dan’s cover s100% of the tier 1 employee only health plan and/or allocate that amount toward an employee/spouse, employee/child(ren), and/or family plan.
• 401K with 3% match.
• Phone allowance.