General Manager

Bigdanscarwash; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Bonus potential

Job summary

Big Dan's is seeking a General Manager to lead operations at our express car wash. You will recruit and coach a high-performance team, optimize daily processes, and drive exceptional guest experiences while controlling costs and maintaining the site.

You’ll also mentor staff, share our values, and promote memberships at the pay station to grow the business. Ideal candidates bring experience in operations-driven environments, proven leadership, and a passion for safety, quality, and customer

Qualifications

• Experience leading teams in fast-paced, process-driven environments.
• Proven ability to balance customer service with operational excellence.
• Strong problem-solving and mentoring skills.

Responsibilities

• Build and maintain a high-performing team that delivers a top-notch car wash experience.
• Ensure operations run smoothly, efficiently, and within budget while maintaining site appearance.
• Lead with company values to foster a positive culture and exceptional service.
• Greet customers at the pay station and actively promote memberships.
• Support the Operating Partner with all aspects of running the wash and mentor staff.

Skills

Leadership

Operations Management

Customer Service

Job description

Overview

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek toexceed expectations, deliver anextraordinary customer experience, and provide anexceptionally clean car—every customer, every visit.

Responsibilities

The General Manager works closely with the Operating Partner to build and maintain a strong team that delivers a top-notch car wash experience. This means making sure everything runs smoothly, efficiently, and within budget. They are also responsible for keeping the site looking great, well-maintained, and operating at its best. Most importantly, the General Manager helps create a positive culture by leading with the company’s values and making sure the team stays focused on delivering great service every day. This includes spending time at the pay station greeting customers and actively selling memberships to single-wash customers.

Additionally, assist the Operating Partner with all aspects of running a wash; lead and mentor by example; be a problem solver.

Qualifications

The ideal candidate will have experience in manufacturing, operations, production, distribution, logistics, or other process-driven environments where success depends on managing people, maintaining standards, improving efficiency, and delivering consistent results. They should be comfortable leading from the front, working in a fast-paced setting, and balancing customer service with operational excellence.

Benefits and Compensation

We offer you:

• Fast-paced, high-volume environment (You won’t be bored.)
• Active work outside (Don’t like being inside? You’ll love our work.)
• Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations)
• Paid training.
• Salary plus bonus.

We want you to:

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Assist the Operating Partner with all aspects of running a wash.
• Lead and mentor by example.
• Be a problem solver.