Opera Cloud Implementation Lead — Onsite Delivery

ITC Infotech; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

ITC Infotech is seeking an Onsite Delivery Lead to manage client communications, coordinate with offshore teams, and drive successful delivery of migration programs in a hybrid delivery model.

The role requires strong stakeholder management, platform and access knowledge, and practical experience with Oracle Dev Portal onboarding and OAuth provisioning. Immediate start date and a focus on enterprise hospitality ecosystem relationships are emphasized.

Qualifications

• Act as primary onsite contact for delivery teams and client stakeholders.
• Coordinate with offshore teams to align delivery activities and outcomes.
• Demonstrate platform, access, and integration readiness for migration projects.

Responsibilities

• Act as the primary onsite point of contact, representing the delivery team and ensuring effective coordination with client stakeholders.
• Manage client communications, understand business priorities, and drive timely resolution of issues and dependencies.
• Build strong stakeholder relationships through proactive engagement, transparency, and effective expectation management.
• Operational Unblocking & Logistics
• Identify risks, unblock challenges, and facilitate escalation management to ensure smooth project execution.
• Work independently onsite while collaborating with offshore teams to align delivery activities and outcomes.
• Provide regular status updates, coordinate cross-functional teams, and ensure successful delivery aligned with client objectives.
• SME Scheduling: Coordinate and lock in Oracle SME availability to support data mapping and integration reviews
• Pilot Readiness: Oversee certification and pilot run logistics directly on the ground.
• Cross-Border Communication: Context Translation: Translate local client business context and feedback to the offshore factory team.
• Status Reporting: Relay technical delivery updates back to client leaders

Skills

Stakeholder management

Platform & Access Knowledge

Oracle Dev Portal onboarding

API credential provisioning (OAuth)

Autonomous onsite delivery

Hospitality/Oracle ecosystem

Migration lead

Hybrid delivery

Industry knowledge

Education

Bachelor’s or Master of Engineering

Tools

Oracle Dev Portal

OAuth APIs

Job description

ITC Infotech is seeking an Onsite Delivery Lead to manage client communications, coordinate with offshore teams, and drive successful delivery of migration programs in a hybrid delivery model.

The role requires strong stakeholder management, platform and access knowledge, and practical experience with Oracle Dev Portal onboarding and OAuth provisioning. Immediate start date and a focus on enterprise hospitality ecosystem relationships are emphasized.