OpenTable Profiles Intern: Data & Audit Focus

My Rusty Bucket; Columbus (OH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Cameron Mitchell Restaurants seeks an OpenTable Profile Management Intern to join our Training team in Columbus, Ohio. This on-site role focuses on ensuring guest profiles are accurate, current, and fully tagged, with careful auditing of notes and guestbook entries.

You will collaborate with field operations and all CMR associates, reporting to the Senior Director of Training, and help maintain consistent OpenTable practices across the group while upholding our guest-first philosophy.

Responsibilities

• Audit all guest profiles in Cameron Mitchell Restaurants group
• Remove any of the categories below
• Reservation specific notes
• Courtesy call notes
• Allergies that do not apply to that specific guest
• Audit all Executive and Director level profiles and consolidate any notes to the National account level
• Audit all Club 93 members profiles and consolidate any notes to the National account level
• Manage and consolidate all tags
• Remove any of the categories below
• Tags that no longer apply – i.e. previous managers, associate tags, etc.
• Invalid warning tags
• Audit all chit printer settings to ensure group notes are not included

Job description

Cameron Mitchell Restaurants seeks an OpenTable Profile Management Intern to join our Training team in Columbus, Ohio. This on-site role focuses on ensuring guest profiles are accurate, current, and fully tagged, with careful auditing of notes and guestbook entries.

You will collaborate with field operations and all CMR associates, reporting to the Senior Director of Training, and help maintain consistent OpenTable practices across the group while upholding our guest-first philosophy.