OpenTable Profile Management Intern

My Rusty Bucket; Columbus (OH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Cameron Mitchell Restaurants seeks an OpenTable Profile Management Intern to join our Training team in Columbus, Ohio. This on-site role focuses on ensuring guest profiles are accurate, current, and fully tagged, with careful auditing of notes and guestbook entries.

You will collaborate with field operations and all CMR associates, reporting to the Senior Director of Training, and help maintain consistent OpenTable practices across the group while upholding our guest-first philosophy.

Responsibilities

• Audit all guest profiles in Cameron Mitchell Restaurants group
• Remove any of the categories below
• Reservation specific notes
• Courtesy call notes
• Allergies that do not apply to that specific guest
• Audit all Executive and Director level profiles and consolidate any notes to the National account level
• Audit all Club 93 members profiles and consolidate any notes to the National account level
• Manage and consolidate all tags
• Remove any of the categories below
• Tags that no longer apply – i.e. previous managers, associate tags, etc.
• Invalid warning tags
• Audit all chit printer settings to ensure group notes are not included

Job description

Cameron Mitchell Restaurants is seeking an experienced, detail-oriented, and organized OpenTable Profile Management Intern to join our growing team. The OpenTable Profile Management Intern will play a key role in ensuring accurate guest profiles as well as auditing current profiles to include valid and up to date tags and guestbook notes. This role requires a high degree of accuracy, strong attention to detail and communication skills, and the ability to work collaboratively within the Training team as a dedicated resource to both field operations and all CMR associates. The OpenTable Profile Management Intern will report to the Senior Director of Training and partner in all aspects of OpenTable operations in accordance with the philosophy, culture, guidelines, and objectives set forth by Cameron Mitchell Restaurants. This is an on-site position based in Columbus, Ohio.

Essential Responsibilities: include the following and other responsibilities that may be assigned.

• Audit all guest profiles in the Cameron Mitchell Restaurants group
• Remove any of the categories below
• Reservation specific notes
• Courtesy call notes
• Allergies that do not apply to that specific guest
• Audit all Executive and Director level profiles and consolidate any notes to the National account level
• Audit all Club 93 members profiles and consolidate any notes to the National account level
• Manage and consolidate all tags
• Remove any of the categories below
• Tags that no longer apply – i.e. previous managers, associate tags, etc.
• Invalid warning tags
• Audit all chit printer settings to ensure group notes are not included

About Cameron Mitchell Restaurants:

CMR is an independent, privately held restaurant group known for developing compelling dining concepts, offering outstanding cuisine complemented by genuine hospitality. Cameron Mitchell founded the company in 1993 on the powerful guest philosophy, “The answer is yes. What is the question?” Today, that commitment to delivering extraordinary guest experiences fuels 50 award-winning restaurants under 20 different concepts, including the nationally acclaimed Ocean Prime brand. For more information on CMR, please visit https://cameronmitchell.com/

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.