OpenShift Engineer

TechDigital Group; Frisco (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

TechDigital Group seeks an OpenShift Engineer (SME Level 3) to design and implement enterprise OpenShift on BareMetal, integrating RHACM, OpenShift Virtualization, and secure storage.

You will work across AWS, Azure, VMware and other IaaS as needed, lead DevOps pipelines, and ensure high availability with multi-cloud architectures. Strong communication and leadership are essential.

Qualifications

• RedHat OpenShift build experience on BareMetal infrastructure.
• Good understanding of RedHat ACM for provisioning and managing clusters, OpenShift Virtualization, ODF, Quay, Terraform, Ansible, GitOps principles.

Responsibilities

• Experience building Container as a Service Self Service model.
• Design and implement enterprise PaaS solutions based on RedHat OpenShift on BareMetal infrastructure and various IaaS platforms like AWS, Azure, VMware, OpenStack.
• Good understanding of RedHat ACM for provisioning and managing clusters, OpenShift Virtualization, Quay and GitOps principles.
• Strong exposure to DevOps principles, CI/CD, and Continuous Deployment Pipelines with well-tested failover and recovery plans.
• Deep understanding of cloud storage and integrations with Kubernetes platforms (OpenShift Data Foundation, Portworx, Ceph, RedHat Advanced Cluster Security).
• Broad understanding of IT strategic topics and solutions like automation, hybrid cloud, IT modernization, DevOps, and advanced application development concepts.
• Assess client technology architecture, identify gaps, and prescribe tools and technologies for target state designs.
• Define roadmap for non-functional requirements and guide implementation.
• Provide technical leadership in daily system support and operation for critical production systems.
• Create, update, maintain, and deliver technical documentation.
• Communicate effectively to manage conflicts and stakeholder expectations.

Skills

OpenShift

BareMetal

RHACM

OpenShift Virtualization

ODF

Quay

Terraform

Ansible

GitOps

CI/CD

Cloud Storage

Portworx

Ceph

Advanced Cluster Security

Hybrid Cloud

Multi-cloud

DevOps

Scripting

Kubernetes

Tools

Terraform

Ansible

Quay

Kubernetes

Job description

OpenShift Engineer (SME (L3):

BareMetal infrastructure with RHACM

Must Have:

• RedHat OpenShift build experience on BareMetal infrastructure.
• Good understanding of RedHat ACM for provisioning and managing clusters, OpenShift Virtualization, ODF, Quay, Terraform, Ansible, GitOps principles.

Nice to have:

• OpenShift Data Foundation for Storage, RedHat Advanced Cluster Security.Understanding of BareMetal infrastructure (Dell PowerEdge Server).

Responsibilities

• Experience building Container as a Service Self Service model.
• Responsible to Design and implement enterprise PaaS solutions, based on RedHat OpenShift on BareMetal infrastructure and variety of IaaS platforms like AWS, Azure, VMware, OpenStack etc.
• Good understanding of RedHat ACM for provisioning and managing clusters, OpenShift Virtualization, Quay and GitOps principles.
• Good exposure to DevOps principles, CI/CD, Continuous Deployment Pipelines with a proper well tested failover & recover plans on any infrastructure.
• Deep understanding of cloud storage and integrations with k8s platforms. OpenShift Data Foundation for Storage, Portworx, Ceph, RedHat Advanced Cluster Security.
• Broad understanding of competitive landscape, IT strategic topics and solutions like automation, hybrid cloud, IT modernization, DevOps, and advanced application development concepts.
• Experience building Container as a Service Self Service model.
• Understanding of BareMetal infrastructure (Dell PowerEdge Server).
• Broad understanding and ability to effectively communicate the value technology brings to a business, industry, or vertical. Ability to design high available, multi cloud and split cluster based OpenShift environment.
• Skilled to assess the client s technology architecture, identify gaps and prescribe the right set of tools and technologies cutting various layers of architecture for the target state designs/ architectures.
• Ability to define roadmap for non-functional requirements for the production and guide the implementation.
• Provide technical leadership in daily system support and operation for critical and complex production systems.
• Create and update maintain and deliver technical documentations.
• An active listener with excellent communications and interpersonal skills, with an ability to utilizes different styles of questioning techniques and manage conflict and objection handling.

Additional Responsibilities

• (1.) To adhere to quality standards, regulatory requirements and company policies
• (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
• (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
• (5.) To provide support for on call escalations /L3 level support and doing incident & problem management
• (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.