Opening Gym Concierge – Free Membership & Flexible Hours

Fit Factory; Massachusetts; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

Discounts on fitness products and ser­

Positive and supportive work environ‑m

Flexible schedule

Job summary

Fit Factory in Massachusetts is hiring a passionate Member Associate to open clubs at 5am and greet members with enthusiasm. You will help with sign-ups, renewals, and inquiries, while supporting day-to-day operations and events.

This role suits someone who loves fitness, enjoys helping people, and thrives in a fast-paced team setting. You'll contribute to maintaining a welcoming gym floor, assist with class schedules and bookings, and help uphold the brand and community culture.

Qualifications

• Customer-facing experience is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy gym environment.
• CPR/First Aid certification or willingness to obtain.

Responsibilities

• Welcome and engage members as they enter the gym with a positive, friendly attitude.
• Assist with membership sign-ups, renewals, and cancellations.
• Provide information on services, programs, and gym equipment.
• Answer member inquiries and resolve issues in a timely and professional manner.
• Monitor the gym floor to ensure a safe and welcoming environment.
• Assist with class schedules, bookings, and event coordination.
• Help maintain cleanliness and organization of gym facilities.
• Support in maintaining the gym's brand, values, and community culture.
• Assist with promotional events, marketing initiatives, and member retention programs.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Flexibility

CPR/First Aid

Job description

Fit Factory in Massachusetts is hiring a passionate Member Associate to open clubs at 5am and greet members with enthusiasm. You will help with sign-ups, renewals, and inquiries, while supporting day-to-day operations and events.

This role suits someone who loves fitness, enjoys helping people, and thrives in a fast-paced team setting. You'll contribute to maintaining a welcoming gym floor, assist with class schedules and bookings, and help uphold the brand and community culture.