Open Source Community Lead: Growth & Strategy

Amazon Inc.; Seattle (WA); On-site; USD 125,000 - 170,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Open Source Community Manager for the Kiro Crew under OSSM to bridge external developers and the product team.

You will run the community, design onboarding, shepherd pull requests, host events, and craft content to turn feedback into roadmaps, launch stories, and broad ecosystem growth across channels. You will collaborate with engineering, product, and DevRel to amplify releases and ensure alignment with developer needs, measuring impact and refining

Qualifications

• 6+ years of professional non-internship marketing experience.
• Experience using data and metrics to drive improvements.
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).
• Experience building, executing and scaling cross-functional marketing programs.
• Experience communicating results to senior leadership.

Responsibilities

• Run the community day to day. Triage issues, moderate channels, answer and route questions, keep response times low.
• Build the newcomer-to-contributor pipeline. Design welcome flows, starter docs, good first issues, and mentorship. Shepherd PRs to merge, grow repeat contributors into trusted reviewers, and recognize top members through a champions program.
• Run recurring rituals. Community calls, office hours, AMAs, and challenges that turn visitors into regulars.
• Create content and represent the project. Publish blogs, tutorials, and samples. Show up at meetups, hackathons, and conferences with hands-on workshops.
• Amplify releases. Partner with engineering and DevRel to turn changelogs into launch stories across community channels and social.
• Drive audience growth. Identify channels that reach the right developers, run experiments, measure what brings contributors who stay, and double down on what works. Build ecosystem relationships with adjacent tools and frameworks.
• Be the community's voice inside AWS. Bring developer pain points and opportunities into roadmap conversations. Partner with PMM to keep positioning grounded in how developers actually talk about the tool.
• Set the strategy. Define community health metrics and evolve the playbook as the project grows.

Skills

Marketing leadership

Data-driven marketing

Cross-functional collaboration

Excel/Tableau

Communication to leadership

Tools

Salesforce

Tableau

Job description

Amazon Web Services, Inc. is seeking an Open Source Community Manager for the Kiro Crew under OSSM to bridge external developers and the product team.

You will run the community, design onboarding, shepherd pull requests, host events, and craft content to turn feedback into roadmaps, launch stories, and broad ecosystem growth across channels. You will collaborate with engineering, product, and DevRel to amplify releases and ensure alignment with developer needs, measuring impact and refining