Open Records Specialist – Police Admin

City-of-Amarillo; Amarillo (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Amarillo is seeking an Open Records Clerk to process police-related records and provide customer service. You will log requests, redact material, and determine appropriate legal responses, coordinating with the legal department as needed.

Responsibilities include answering calls at the records desk, entering data into the records management system, and handling microfilm searches. Strong attention to detail and teamwork are essential.

Qualifications

• Type at least 45 wpm and operate a PC.
• Six months' experience dealing with the public.
• High school diploma or GED; 12 college hours completed.
• Ability to read, write, and speak English at a high school level.
• Ability to work independently with minimal supervision.
• Pass NCIC/TCIC, CJIS requirements, training within 6 months.
• Successfully complete a polygraph exam prior to hiring.

Responsibilities

• Receives open records requests and enters requests into database.
• Maintains database and views/redacts audio/visual recordings.
• Determines legal responses and composes response letters.
• Relays requests to the legal department as needed.
• Answers phones and assists customers at the back counter.
• Searches the microfilm machine for information.
• Performs other job-related duties as assigned.

Skills

typing 45 wpm

computer skills

oral and written communication

detail oriented

multitasking

teamwork

handle difficult citizens

independent judgment

problem solving

Education

High school diploma or GED

12 college credits

Tools

Records management system

Job description

City of Amarillo is seeking an Open Records Clerk to process police-related records and provide customer service. You will log requests, redact material, and determine appropriate legal responses, coordinating with the legal department as needed.

Responsibilities include answering calls at the records desk, entering data into the records management system, and handling microfilm searches. Strong attention to detail and teamwork are essential.