Ontario Convention Center Concessions/Banquet Server

ASM Global; Ontario (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a premier convention center, where you will provide exceptional catering service to guests. This engaging role requires a hands-on approach to ensure customer satisfaction through attentive service and efficient event preparation. You will assist with various tasks, from setting up tables to cleaning up after events, all while maintaining high professional standards. If you have a passion for hospitality and enjoy working in a fast-paced environment, this position offers a fantastic opportunity to grow your skills and make a positive impact on guest experiences.

Qualifications

• 6 months experience in a service-oriented environment required.
• Must possess Food Handlers Card and RBS Certification.

Responsibilities

• Provide professional catering service to guests.
• Assist with event preparation and clean-up tasks.
• Deliver friendly and courteous customer service.

Skills

Guest Service Skills

Ability to Follow Instructions

Catering Services Knowledge

Education

High School Diploma or Equivalent

Tools

Food Handlers Card

RBS Certification

Job description

Position Title: Ontario Convention Center Concessions/Banquet Server
Department: Food & Beverage
Reports To: Food & Beverage Manager/Assistant Manager/Banquet Captain/Director of Food & Beverage
Classification: Part-time Hourly, Non-Exempt

Compensation: $19.00 an hour

Position Summary: This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Functions:

1. Reports for work in proper uniform according to the scheduled time.
2. Follows instructions for each event as given by the Food & Beverage Manager/Assistant Manager/Banquet Captain.
3. Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
4. Assists with preparing garnishes, beverages, condiments, and breads.
5. Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
6. Assists with preparation and set-up of event room when necessary.
7. Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
8. Attends pre-function meeting for briefing of event details.
9. Provides friendly and courteous customer service at all times.
10. Remains at assigned station and performs duties as assigned according to each event.
11. Reports any customer concerns and/or complaints to Banquet Captain.
12. Breaks down tables and banquet equipment after each event.
13. Cleans and returns serving pieces to proper storage area.
14. Adheres to strict grooming standards and policies of the company.
15. Follows service standards, procedures, and guidelines.
16. Performs other duties as assigned and deemed necessary.

Experience/Training/Education:
Required: Minimum of six (6) months work experience in a service-oriented environment.

License/Certificate:
Food Handlers Card
RBS Certification

Knowledge/Abilities/Skills:
Knowledge of:
Catering services and terminology
Strong guest service skills

Ability to:
Get along well with others
Receive and carry out instructions in a timely manner

Physical and Environmental Requirements:
This position requires performing repetitive eye/hand coordination; daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects; not subject to adverse conditions; irregular hours will be required.

HR Coordinator Recruiter: Wendy Canahui
ASM‐Ontario Convention Center
2000 E Convention Center Way, Ontario, CA 91764
Applicants that need reasonable accommodations to complete the application process may contact
[phone].
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.