Ontario Convention Center Concessions Banquet Server

ASM Global Group; North Ontario (CA); On-site; Part time

Job summary

A leading company in event management is seeking a part-time Concessions/Banquet Server for the Ontario Convention Center. The role involves ensuring guest satisfaction through professional catering service and efficient food handling during events. Ideal candidates are detail-oriented and possess a valid food handler’s card, with previous experience in a service environment preferred.

Qualifications

• Minimum of six (6) months’ work experience in service-oriented environment.
• A valid food handler’s card is required.

Responsibilities

• Provide professional and friendly catering service to guests.
• Assist in setup and cleaning of banquet equipment.
• Ensure excellent customer service and adherence to food safety guidelines.

Skills

Guest service

Catering services knowledge

Food safety

Detail oriented

Education

Food Handlers Card

Job description

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Ontario Convention Center Concessions Banquet Server page is loaded

Ontario Convention Center Concessions Banquet Server

Apply locations 91764, CA time type Part time posted on Posted 2 Days Ago job requisition id R100114764

Position Title: Ontario Convention Center Concessions/Banquet Server
Department: Food & Beverage
Reports To: Food & Beverage Manager/Supervisor/Director of Food & Beverage
Classification: Part-time Hourly, Non-Exempt

Compensation: $19.00 an hour

Position Summary: This is a hands-on position, with the goal of achieving customer satisfaction and retention in both catering and concessions. From providing the highest degree of professional catering service to providing exceptional food & beverage event day service at concession stands. All while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Essential Functions:

Reports for work in proper uniform according to the scheduled time.
Follows instructions for each event as given by the Food & Beverage Manager or Supervisor
Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
Assists in maintaining, organizing and cleaning all equipment
Attention to detail and consistency in every aspect of service
Ensures all signage is properly displayed for each event
Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
Obtain assigned workstation at beginning of shift
Greet guests in a warm and welcoming manner
Accurately use POS system while serving high volumes of guests in concessions stands
Expedite guest food orders in a timely manner at concession stands or portables
Stock product, set up condiment stations, cashier stations and display baskets
Thoroughly complete all station set-up and breakdown responsibilities
Practice proper product control and handling of all inventory and equipment
Partner with other team members to ensure food and beverage quality
Assist in preparation of food items
Check concessions equipment to ensure proper use
Understand and execute responsible alcohol service
Understand and maintain proper sanitation and food safety
Be comfortable with the convention center and know how to navigate personally, as well as, assist guests with direction if needed.
Help maintain and ensure excellent customer service.
Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
Assists with preparing garnishes, beverages, condiments, and breads.
Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
Assists with preparation and set-up of event room when necessary.
Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Supervisor

Attends pre-function meeting for briefing of event details.
Remains at assigned station and perform duties as assigned according to each event.
Reports any customer concerns and/or complaints to Manager or Supervisor.
Breaks down tables and banquet equipment after each event.
Cleans and returns serving pieces to proper storage area.
Performs other duties as assigned and deemed necessary.

Experience/Training/Education:
Required: Minimum of six (6) months’ work experience in service-oriented environment.

License/Certificate:
Food Handlers Card

A valid food handler’s card is required for this position. The company will cover the cost of the training and the time spent completing the course will be on the clock. The certification must be obtained within 30 days of the hire date.

RBS Certification

Knowledge/Abilities/Skills:
Knowledge of:
Catering services and terminology along with concession knowledge
Strong guest service skills

Ability to:
Get along well with others
Receive and carry out instructions in a timely manner

Working weekends, Holidays and irregular hours are required.

Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management.
Be detail oriented
Present a professional appearance and demeanor at all times during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills

Communicate effectively both verbally and in writing with all staff and vendors
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.

Physical and Environmental Requirements:
This position requires performing repetitive eye/hand coordination; daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects; not subject to adverse conditions

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and listen.
This position may require work inside or outside of the building, as needed by events.

HR Coordinator Recruiter- Wendy Canahui
Legends/ASM‐Ontario Convention Center
2000 E Convention Center Way, Ontario, CA 91764

Applicants that need reasonable accommodations to complete the application process may contact
[phone].
Legends/ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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