Onsite Webstore Support Specialist – Lakewood

Job Details; Lakewood (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO)

Comprehensive Health and Dental Insurance

Retirement Savings Plan

Wellness and Work-Life Support

Performance and Referral Bonuses

Job summary

A renowned IT solutions provider in Lakewood, CO is seeking a Customer Support Representative for a full-time position. The role involves answering customer queries, documenting interactions, and handling various communication channels. Preferred qualifications include customer interaction experience, strong communication skills, and the ability to work in an office environment. The company offers generous paid time off, comprehensive health coverage, and professional development opportunities.

Qualifications

• At least 6 months of customer interaction experience.
• Phone sales or support experience is preferred.
• Experience working in an office setting using fax, e‑mail and phones preferred.

Responsibilities

• Answer customer product questions.
• Document customer interactions in a tracking system.
• Handle fax, e-mail and phone inquiries.

Skills

Customer service skills

Phone etiquette

Communication skills

Interpersonal skills

Job description

A renowned IT solutions provider in Lakewood, CO is seeking a Customer Support Representative for a full-time position. The role involves answering customer queries, documenting interactions, and handling various communication channels. Preferred qualifications include customer interaction experience, strong communication skills, and the ability to work in an office environment. The company offers generous paid time off, comprehensive health coverage, and professional development opportunities.