Onsite Warehouse Floor Lead - Staffing & Team Coach

urban outffiters; Gap (PA); On-site; USD 19,000 - 28,000; Full time

Job summary

URBAN Outffiters in Gap, PA is seeking an Onsite Floor Supervisor to oversee day-to-day staffing operations on the warehouse floor. You will serve as the primary presence of FOCUS on site, supervise associates, monitor attendance, and coordinate with client management to address staffing needs.

Ideal candidates bring leadership and communication skills, and experience in staffing or warehouse operations within a fast-paced environment.

Qualifications

• Previous experience in staffing, warehouse operations, supervision, recruiting, or team leadership preferred.
• Strong leadership and communication skills.
• Ability to work effectively with employees and client management.
• Comfortable working in a fast-paced warehouse environment.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities and respond quickly to changing staffing needs.
• Basic computer skills required.
• Bilingual English/Spanish is a plus.

Responsibilities

• Serve as the primary FOCUS presence on the warehouse floor.
• Supervise and support FOCUS associates throughout the shift.
• Monitor attendance, call-offs, late arrivals, and staffing coverage.
• Conduct regular floor checks and ensure associates are in their assigned departments.
• Assist with orientations, tours, and new-hire introductions.
• Communicate employee concerns, and operational updates to FOCUS management.
• Work closely with client supervisors to address staffing needs and associate concerns.
• Help resolve employee questions and workplace concerns professionally.
• Monitor associate engagement and adherence to workplace expectations.
• Assist with moving associates between departments based on business needs.
• Maintain accurate staffing, attendance, and activity reports.
• Support recruiting and hiring activities when additional staffing is needed.
• Escalate performance, attendance, safety, or employee-relations concerns when appropriate.
• Perform other staffing and onsite duties as assigned.

Skills

Leadership

Communication

Multitasking

Bilingual English/Spanish

Tools

Basic computer skills

Job description

URBAN Outffiters in Gap, PA is seeking an Onsite Floor Supervisor to oversee day-to-day staffing operations on the warehouse floor. You will serve as the primary presence of FOCUS on site, supervise associates, monitor attendance, and coordinate with client management to address staffing needs.

Ideal candidates bring leadership and communication skills, and experience in staffing or warehouse operations within a fast-paced environment.