Onsite Telehealth Technician - Patient Support

UCHealth; Aurora (CO); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off (PTO)

Tuition reimbursement

Free Care.com membership

Mental health support

Job summary

UCHealth in Aurora (UCHlth Anschutz Inpt Pavilion) seeks an onsite clinical/technical support specialist for its Virtual Health Center. This full-time role covers day shifts with 72 hours per pay period and offers a structured pay range based on experience.

The role emphasizes real-time clinical support, equipment monitoring, and adherence to Lean processes in a fast-paced environment. BLS certification is required within 30 days of hire.

Qualifications

• Licensure/Certification: Basic Life Support (BLS) Healthcare Provider within 30 days of hire.
• Minimum Experience: None required. Preferred Telemetry or CNA experience.
• BLS card must be current through sixty days after hire and renewals issued by the American Heart Association.

Responsibilities

• Responds to clinical support requests and determines nature and scope of issues.
• Monitors clinical areas for equipment needing service and escalates as needed.
• Performs routine cleaning and inventory; conducts visual inspections on basic medical equipment.
• Adheres to customer service policies and lean processes.
• Works in a fast-paced environment with minimal supervision.

Job description

UCHealth in Aurora (UCHlth Anschutz Inpt Pavilion) seeks an onsite clinical/technical support specialist for its Virtual Health Center. This full-time role covers day shifts with 72 hours per pay period and offers a structured pay range based on experience.

The role emphasizes real-time clinical support, equipment monitoring, and adherence to Lean processes in a fast-paced environment. BLS certification is required within 30 days of hire.