Onsite Tech Support & Customer Care Specialist

Walmart Inc.; Dakota Dunes (SD); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefit

Discounts

Career development

Job summary

Walmart/VIZIO in Dakota Dunes, SD is seeking a Customer Support Representative to deliver courteous, professional support for consumer electronics products. This onsite role requires open availability for shifts Monday–Friday and involves troubleshooting and data-tracking in Excel/Salesforce.

Requirements include 6 months in customer contact roles and basic data-entry skills; on-site attendance is mandatory with competitive hourly pay and benefits.

Qualifications

• 6 months experience addressing and responding to customer requests in a contact center or retail environment.
• 6 months experience with basic computer processing/data entry software.

Responsibilities

• Provide courteous and professional customer support to Walmart/VIZIO customers.
• Troubleshoot technical issues by listening to customers and identifying solutions.
• Track calls and troubleshooting steps using Excel and Salesforce to maintain records.

Skills

Customer service experience

Data entry

Tools

Excel

Salesforce

Job description

Walmart/VIZIO in Dakota Dunes, SD is seeking a Customer Support Representative to deliver courteous, professional support for consumer electronics products. This onsite role requires open availability for shifts Monday–Friday and involves troubleshooting and data-tracking in Excel/Salesforce.

Requirements include 6 months in customer contact roles and basic data-entry skills; on-site attendance is mandatory with competitive hourly pay and benefits.