Onsite Systems Administrator Physical Security Surveillance

Creative Solutions Services, LLC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Creative Solutions Services, LLC seeks a Systems Administrator to support and maintain the enterprise physical security and surveillance infrastructure in NYC. The role covers Pro-Watch, Genetec Security Center, ChangeGear SQL databases, and Windows server infrastructure.

Responsibilities include system health monitoring, patching, backups, disaster recovery, and collaboration with cybersecurity, networking, facilities, and operations teams. On-site, five days a week.

Qualifications

• Bachelor’s degree preferred.
• 8+ years IT experience supporting enterprise server environments.
• Experience with physical security systems or video management systems preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication.
• Customer service mindset with end-user support experience.
• Well-organized and able to manage multiple priorities.

Responsibilities

• Administer and maintain Client Pro-Watch access control servers and hardware.
• Support and manage Genetec Security Center servers, VMS, and camera integrations.
• Maintain and optimize ChangeGear SQL databases (performance, backups, recovery).
• Serve as SME for enterprise IP cameras, video storage, and surveillance infrastructure.
• Troubleshoot access control, surveillance, server, and database incidents.
• Coordinate hardware/software upgrades for physical security systems.
• Monitor system health, performance, capacity, and availability.
• Perform patching, firmware updates, security updates, vulnerability remediation.
• Develop disaster recovery and business continuity procedures.
• Create and maintain technical docs, diagrams, procedures, and guides.
• Provide on-call and emergency support for critical systems.
• Collaborate with cybersecurity, networking, facilities, and operations teams.

Skills

Pro-Watch Admin

Genetec Admin

IP camera systems

Card access systems

Windows Server

Active Directory

SQL Server admin

DHCP/DNS/VLAN

ACLs & encryption

System monitoring

PowerShell scripting

Documentation

Education

Bachelor’s Degree in IT/related

Tools

Pro-Watch

Genetec Security Center

SQL Server

Job description

Creative Solutions Services, LLC seeks a Systems Administrator to support and maintain the enterprise physical security and surveillance infrastructure in NYC. The role covers Pro-Watch, Genetec Security Center, ChangeGear SQL databases, and Windows server infrastructure.

Responsibilities include system health monitoring, patching, backups, disaster recovery, and collaboration with cybersecurity, networking, facilities, and operations teams. On-site, five days a week.