Onsite Support Coordinator

Astreya; Columbus (OH); On-site; USD 40,000 - 43,000; Part time

Job summary

Astreya seeks an Onsite Support Coordinator for a short-term assignment at data center/PoP sites in Columbus, OH. You will be the on-the-ground point of contact for access control and visitor escorting, providing basic hands-on tasks under remote engineering guidance.

Responsibilities include prioritizing tickets, updating remote teams, and escalating issues when needed. The role runs 2–3 months with flexible shifts across two locations.

Qualifications

• Strong communication and coordination skills.
• Comfortable working independently with minimal supervision.
• Flexible availability to cover varying shifts across two locations.

Responsibilities

• Coordinate site access for vendors, technicians, and visitors.
• Escort and assist visitors through entry/security procedures.
• Perform basic hands-on tasks under remote guidance.
• Manage tickets/requests by priority, updating remote teams.
• Escalate access issues or incidents as needed.

Skills

Communication

Coordination

Independence

Flexibility

Job description

Onsite Support Coordinator — Temporary (2-3 months) | $29-31/hr

We're hiring an Onsite Support Coordinator for a short-term assignment supporting a major tech client's data center/PoP sites. You'll be the on-the-ground point of contact, managing site access, escorting vendors and visitors through security and entry procedures, and providing hands‑on "Smart Hands" support (basic cabling, labeling, and physical checks) as directed by remote engineering teams.

What you'll do:

• Coordinate site access for vendors, technicians, and visitors
• Escort and assist visitors through entry/security procedures
• Perform basic hands‑on tasks (cabling, labeling, diagnostics) under remote guidance
• Manage tickets/requests by priority, keeping remote teams updated
• Escalate access issues, security concerns, or incidents as needed

What we're looking for:

• Strong communication and coordination skills
• Comfortable working independently with minimal supervision
• Flexible availability to cover varying shifts across two locations
• No specific certification or technical background required