Onsite Staff Performance & Operations Lead

Employbridge Career; Katy (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

8 Paid Holidays

2 Floating Holidays

Paid Time Off

401(k)

Career advancement

Job summary

EmployBridge Career seeks a Staff Performance Manager to oversee day-to-day supervision at the client site in Katy, TX, ensuring timely, accurate delivery of goods and services. You’ll supervise personnel, coach performance, and manage employee relations to sustain client satisfaction and engagement.

You will collaborate with client leadership, build strong relationships with associates, and use CRM/Power BI to forecast needs, generate reports, and support staffing decisions in a fast-paced

Qualifications

• High school diploma and a year or more in a leadership role.

Responsibilities

• Manages candidate inventory by recruiting, screening, interviewing daily.
• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work.
• Audits onboarding requirements and confirms new hire start requirements are met.
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions.
• Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs.
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database.
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency.
• Handles worker’s comp claims and documents unemployment.
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments.
• Initiates and completes client relationship mapping as needed.
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software).
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations.
• Conducts employee performance reviews and assigns and ends associate assignments.

Skills

Customer service

HR data management

Team leadership

Process orientation

Critical thinking

Professional communication

Adaptability

Decision making

Resource planning

Education

High school diploma

Tools

CRM systems

Power BI

Time/Attendance software

Job description

EmployBridge Career seeks a Staff Performance Manager to oversee day-to-day supervision at the client site in Katy, TX, ensuring timely, accurate delivery of goods and services. You’ll supervise personnel, coach performance, and manage employee relations to sustain client satisfaction and engagement.

You will collaborate with client leadership, build strong relationships with associates, and use CRM/Power BI to forecast needs, generate reports, and support staffing decisions in a fast-paced