Onsite Sr. Coordinator, Inventory Services

vwr; Greenville (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health and Wellness

PTO & Holidays

Financial wellness & 401(k)

Insurance protections

Recognition program

Job summary

Avantor in Greenville, NC is seeking an Inventory and Onsite Services Associate to support our Lab and Production Services teams. You will manage consumables and inventory, process requests, and collaborate with cross-functional teams to meet customer metrics.

Responsibilities include cycle counting, reporting, and coordinating purchasing and order entry while maintaining SOPs and safety standards. This role requires strong Excel skills and customer-focused communication.

Qualifications

• Inventory management and accurate inventory control.
• Daily customer service and coordination with internal teams.
• Purchasing-related tasks including back-order reporting and expediting.

Responsibilities

• Inventory management of consumables, chemicals, samples, etc., and accurate movement on/off site.
• Cycle counting, yearly inventories, and reporting to support stock accuracy.
• Coordinate order entry, reporting, metrics, and cost-savings tracking with cross-functional teams.

Skills

Inventory management

Customer service

Microsoft Word

Microsoft Excel

Effective communication

Safety protocols

Cycle counting

Education

High School diploma or GED

Tools

SAP

Citrix

Avantor Inventory Management Systems

CisPro

Customer-specific systems

Job description

The Opportunity:

In this role, you will report to the Manager, Onsite Services and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Greenville, NC
Shift: 7:30AM – 4:00PM (Monday – Friday)
Hourly pay range: $22.00 – $25.00

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), and Company paid holidays,
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,
• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we're looking for :

• High School diploma or GED is required,
• Minimum 2 years of inventory management, material handling, and/or customer service experience is required,
• Microsoft Office experience required with proficiency in Word and Excel.
• Understanding and experience in either shipping, inventory, and/or purchasing required.
• Excellent customer service skills including a professional, can-do demeanor required.
• Effective communication in writing and verbally with both the customer and internal contacts required.
• Able to lift 50 lbs.
• Proactive thinking with the ability to prioritize tasks, self-manage and motivate, in order to meet goals.
• High regard for safety, quality and adherence to protocols, policies and procedures
• Cross referencing and inside sales experience strongly desired but not required.
• Conform to all company and customer requirements for background checks, health and safety issues, security clearances required.

How you will thrive and create an impact:

Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Be responsible for tasks in inventory management (consumables, chemicals, samples, etc.) and accurate inventory control, processing requests leading to inventory movement on and off site and fulfilling customer metric reporting.
• Perform inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
• Provide daily customer service functions and communicate with the customer and other Avantor functions relative to inventory management.
• Perform purchasing functions including but not limited to back-order reporting and expediting, document control, and records maintenance.
• Coordinate all customer service-related functions including order entry, reporting, maintaining metrics, and cost savings tracking.
• Run consigned, non-consigned, customer owned and/or 3rd party inventory.
• Use Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, CisPro, and customer specific systems) in fulfillment of job duties.
• Meet goals and objectives regarding safety, performance, and quality.
• Craft programs for enhanced service efficiencies.
• Work with Avantor Sales Force and manufacturing representatives.
• Document organizational change.
• Deliver inbound packages to customer contacts.
• Update and maintain Standard Operating Procedures (SOPs).
• Other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create