OnSite Specialist - San Jose, CA

Stryker; San Jose (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

401(k) plan

Stock purchase plan

Job summary

Stryker is seeking a Biomedical Equipment Specialist to support surgical procedures by managing and maintaining OR equipment, and by anticipating device needs of the OR team.

The role involves troubleshooting devices, training staff on equipment, documenting usage and data, and ensuring HIPAA-compliant handling of patient information. Travel 5-10% may be required; experience in sterile processing is preferred.

Qualifications

• Bachelor’s degree or equivalent certifications preferred.
• Operating Room experience and anatomy knowledge preferred.
• CRCST certification within 6 months for Sterile Processing specialists.
• Ability to lift up to 50 lbs occasionally.
• Ability to stand/walk for extended periods.
• Strong communication and organizational skills.
• Adhere to HIPAA and confidentiality policies.
• Travel 5-10% of the time.

Responsibilities

• Provides clinical surgical support by managing all relevant equipment.
• Anticipates device needs for the OR staff and surgeon during procedures.
• Troubleshoots and maintains Stryker equipment and related devices.
• Works with surgeons, OR personnel, central processing, biomedical, and others.
• Maintains knowledge base of equipment and disposables via Stryker training.
• Provides physicians and OR personnel with information on new/current products.
• Records and reports data metrics monthly for job functions.
• Maintains up-to-date account information to ensure high service levels.
• Records and reports all surgical procedure information accurately.
• Adheres to Stryker and facility policies and procedures.
• Analyzes and resolves routine/non-routine product issues with independent judgment.
• Provides on-call services as required by the medical facility.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Interpersonal skills

Time management

Organizational skills

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

General Description

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

Essential Functions

• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• The ability to provide on-call services, as required, by the medical facility.

QUALIFICATIONS

• Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
• Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal
• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
• Ability to remain standing and/or walking for an extended period of time.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• Excellent time management skills with ability to use independent judgment and critical thinking effectively.
• Must be able to explain and generate detailed guidelines and procedures.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• Excellent analytical skills.
• Excellent interpersonal skills.
• Excellent equipment problem-solving skills.
• 5-10% travel required

$28.06 - $37.96 USD Hourly

Benefits

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.