Onsite Solutions Architect - User Experience

Sandia National Laboratories; California (MO); On-site; USD 122,000 - 238,000; Full time

Job summary

Sandia National Laboratories in California seeks a Solutions Architect (User Experience) to modernize the endpoint ecosystem and elevate the user computing experience. You will design and guide modern endpoint solutions, unify cross-team workflows, and advance telemetry-driven operations that prevent issues affecting mission work.

The role involves leading cross-functional collaboration, evaluating new technologies, and integrating AI and automation.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Experience in desktop engineering, endpoint management, or user computing architecture.
• Experience leading cross-functional teams to resolve business or technical challenges.
• Experience with ServiceNow, incident workflows, and reporting.
• Active DOE Q-level security clearance or equivalent DOD Top Secret clearance.

Responsibilities

• Architect user-centered endpoint solutions to improve workflows, usability, and endpoint interactions.
• Evolve endpoint configurations, baselines, patching, and software deployment processes.
• Integrate AI, automation and telemetry into architectural designs to optimize triage and system performance.
• Develop architectural dashboards and KPIs to reflect endpoint reliability and health.
• Coordinate across networking, security, conferencing, and mission teams for architectural alignment.

Skills

Endpoint management

Desktop engineering

Cross-functional teamwork

ServiceNow & incident reporting

Security clearance (DOE Q)

Education

Bachelor's degree in a relevant field

Tools

Intune

SCCM

JAMF

Job description

Sandia National Laboratories in California seeks a Solutions Architect (User Experience) to modernize the endpoint ecosystem and elevate the user computing experience. You will design and guide modern endpoint solutions, unify cross-team workflows, and advance telemetry-driven operations that prevent issues affecting mission work.

The role involves leading cross-functional collaboration, evaluating new technologies, and integrating AI and automation.