Onsite Service Engineer Associate

Socket.dev; Oklahoma; On-site; USD 28,000 - 39,000; Full time

Job summary

Accenture is seeking a Workplace Engineer to provide onsite IT support for end users and workplace technologies in Bartlesville, OK. You will install, configure Windows and Microsoft 365, troubleshoot issues, and assist with cable, rack and data center tasks.

Join a local on-site team in a hub-and-spoke model with a five-days-per-week on-site schedule. Development of technical skills, collaboration with vendors, and reliable end-user support are key aspects of the role.

Qualifications

• Minimum 6 months of IT support experience.
• Minimum 6 months of technical troubleshooting experience.
• Driver’s License required.
• High School Diploma or GED.

Responsibilities

• Provide onsite end-user support for workplace technologies.
• Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS).
• Troubleshoot hardware, software, and connectivity issues.
• Assist with datacenter tasks and smart hands activities.
• Update asset and CMDB records and handle ITSM tickets.

Skills

IT support

Troubleshooting

Driver's license

Education

High School Diploma or GED

CompTIA A+ certification

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

We are looking for a Workplace Engineer to provide onsite IT support for end users and workplace technologies, with some exposure to network and datacenter smart hands activities. This role is ideal for candidates who already have hands-on IT support experience and want to grow their technical skills in a professional enterprise environment.

• Workplace and End User Support
• Support PCs, laptops, mobile devices, peripherals, and workplace equipment
• Assist with video conferencing systems, monitors, printers, phones, and projectors
• Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
• Troubleshoot basic hardware, software, and connectivity issues
• Provide friendly, customer focused support to end users
• Support walkup IT desks or kiosks, when required
• Smart Hands and Infrastructure Support
• Provide smart hands support for servers, network devices, and site equipment under remote guidance
• Assist with cabling, patching, and basic rack activities
• Support simple PDU connections following instructions
• Help with basic router and switch installations
• Assist with datacenter related tasks and backup activities
• Asset and Service Management
• Update asset and CMDB records
• Handle tickets and requests in ITSM systems
• Support inventory management and spare parts handling
• Perform device decommissioning and disk wipe tasks
• Follow technical documentation and procedures
• Share feedback to help improve processes and work closely with other teams and vendors

Engineer will operate on a Hub and spoke model, providing onsite support to nearby sites within the same city. This role requires 5 days a week on-site in Bartlesville, OK.

Basic Qualifications:

• A minimum of 6 months of experience in IT support or a similar role
• A minimum of 6 months of experience with technical troubleshooting
• Driver’s License
• High School Diploma or GED

Preferred Qualifications:

• Willingness to learn and develop new skills
• Customer oriented, reliable, and organized
• Able to work independently with clear instructions
• CompTIA A+ or similar certification
• Bachelor’s or Technical Degree

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/30/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Role Location Hourly Salary Range

• California $22 to $27
• Cleveland $22 to $27
• Colorado $22 to $27
• District of Columbia $22 to $27
• Illinois $22 to $27
• Maine $22 to $27
• Maryland $22 to $27
• Massachusetts $22 to $27
• Minnesota $22 to $27
• New York $22 to $27
• New Jersey $22 to $27
• Virginia $22 to $27
• Washington $22 to $27

About Accenture

Accenture is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the worlds leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

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