Onsite Service Engineer Associate

Accenture; Bartlesville (OK); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401(k)

Paid time off

Job summary

Accenture Flex seeks a Workplace Engineer to provide onsite IT support for end users and workplace technologies in Bartlesville, OK. The role operates on a hub-and-spoke model with 5 days on-site per week.

You will troubleshoot devices, install software, support video conferencing, and assist with data center tasks, following established processes. Ideal candidates have 6+ months in IT support, a HS diploma or GED, and a willingness to learn.

Qualifications

• 6 months in IT support or similar role.
• 6 months troubleshooting experience.
• Driver’s License required.

Responsibilities

• Provide onsite workplace and end-user support.
• Assist with PCs, laptops, mobiles, peripherals, and devices.
• Support video conferencing systems, printers, phones, and projectors.

Skills

Workplace and End User Support

PC/Device Troubleshooting

Customer-focused support

Video conferencing support

Windows/Microsoft 365

iOS devices

Education

High School Diploma or GED

CompTIA A+ or equivalent

Bachelor’s or Technical Degree

Tools

Microsoft Intune

Active Directory

ITSM systems

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities

We are looking for a Workplace Engineer to provide onsite IT support for end users and workplace technologies, with some exposure to network and datacenter smart hands activities. This role is ideal for candidates who already have hands-on IT support experience and want to grow their technical skills in a professional enterprise environment.

• Workplace and End User Support
• Support PCs, laptops, mobile devices, peripherals, and workplace equipment
• Assist with video conferencing systems, monitors, printers, phones, and projectors
• Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
• Troubleshoot basic hardware, software, and connectivity issues
• Provide friendly, customer focused support to end users
• Support walkup IT desks or kiosks, when required
• Smart Hands and Infrastructure Support
• Provide smart hands support for servers, network devices, and site equipment under remote guidance
• Assist with cabling, patching, and basic rack activities
• Support simple PDU connections following instructions
• Help with basic router and switch installations
• Assist with datacenter related tasks and backup activities
• Asset and Service Management
• Update asset and CMDB records
• Handle tickets and requests in ITSM systems
• Support inventory management and spare parts handling
• Perform device decommissioning and disk wipe tasks
• Follow technical documentation and procedures
• Share feedback to help improve processes and work closely with other teams and vendors

Engineer will operate on a Hub and spoke model, providing onsite support to nearby sites within the same city. This role requires 5 days a week on-site in Bartlesville, OK.

Basic Qualifications

• A minimum of 6 months of experience in IT support or a similar role
• A minimum of 6 months of experience with technical troubleshooting
• Driver’s License
• High School Diploma or GED

Preferred Qualifications

• Willingness to learn and develop new skills
• Customer oriented, reliable, and organized
• Able to work independently with clear instructions
• CompTIA A+ or similar certification
• Bachelor’s or Technical Degree

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/30/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

• California $22 to $27
• Cleveland $22 to $27
• Colorado $22 to $27
• District of Columbia $22 to $27
• Illinois $22 to $27
• Maine $22 to $27
• Maryland $22 to $27
• Massachusetts $22 to $27
• Minnesota $22 to $27
• New York $22 to $27
• New Jersey $22 to $27
• Virginia $22 to $27
• Washington $22 to $27

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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