Onsite Senior Care Scheduler - Impactful Coordination

myPlace Health; Compton (CA); On-site; USD 57,308,000 - 78,799,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

PTO

11 paid holidays + floating holiday

401(k) with employer match

Annual bonus program

Wellness program

Recognition program

Community impact

Job summary

myPlace Health is seeking a dedicated Scheduling Coordinator in Compton, CA to manage medical, dental, therapy, and specialty appointments for participants in the PACE program. You will coordinate referrals, authorizations, and transportation while ensuring alignment with individualized care plans and regulatory timelines.

The role requires at least 2 years in medical scheduling, a High School Diploma or GED, and bilingual English/Spanish communication.

Qualifications

• Bilingual English and Spanish to serve diverse community.
• Experience scheduling in medical/healthcare settings.
• Proficient with Electronic Medical Records (EMR).
• Strong communication with participants, caregivers, and teams.
• Highly organized with ability to manage multiple requests.
• Calm, independent decision-maker under urgent conditions.

Responsibilities

• Coordinate and schedule participant appointments across medical, dental, therapy, and specialty services.
• Arrange external referrals, authorizations, and transportation; track follow-ups and inform the care team.
• Organize orientations and initial assessments across disciplines; coordinate with Transportation Team.
• Serve as scheduling quarterback to minimize conflicts and optimize workflows.
• Collaborate with Transportation, Home Care, Medical Records, and Clinic teams to remove barriers.
• Act as primary liaison among Senior Center Manager, Clinic Staff, Medical Records, Home Care and Transportation Coordinators.
• Place confirmation calls to participants with necessary details and support.
• Identify and resolve scheduling conflicts and urgent requests for continuity of care.
• Enter and maintain appointment details in EMR or scheduling software with compliance.
• Support other scheduling tasks as needed for the PACE program and mission.

Skills

Bilingual EN/ES

Scheduling

EMR proficiency

Communication

Organization

Decision-making

Education

High School Diploma or GED

Tools

EMR

Job description

myPlace Health is seeking a dedicated Scheduling Coordinator in Compton, CA to manage medical, dental, therapy, and specialty appointments for participants in the PACE program. You will coordinate referrals, authorizations, and transportation while ensuring alignment with individualized care plans and regulatory timelines.

The role requires at least 2 years in medical scheduling, a High School Diploma or GED, and bilingual English/Spanish communication.