Onsite Risk Ops Leader - Compliance & Impact

Distro; Chandler (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO)

Disability coverage

Job summary

Vensure Employer Solutions is seeking a Risk Operations Supervisor to lead day-to-day activities across underwriting, loss control, and workers' compensation claims. You will supervise staff, optimize workloads, and ensure compliant, efficient processes in a fast-paced environment.

Ideal candidates bring 3+ years in risk operations, strong leadership, and excellent communication. A foundational education in risk/insurance is preferred, and we offer opportunities to improve policy adherence and

Qualifications

• Strong supervision and leadership capabilities with hands-on approach.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to enforce policies and improve procedures.
• Effective verbal and written communication with leadership and teams.
• Experience preparing reports and operational documentation.

Responsibilities

• Provide day-to-day supervision of the Risk Operations team including coordinators and specialists.
• Prioritize workloads to meet service levels, turnaround times, and quality standards.
• Oversee timekeeping, PTO requests, scheduling, and coverage planning.
• Deliver coaching and performance guidance to team members.
• Act as escalation point for operational issues and complex cases.
• Support underwriting, loss control, and workers' compensation claims operations.
• Maintain documentation integrity and assist with SOP updates.
• Compile operational reports on productivity, claims activity, and service performance.
• Communicate workload capacity and risks to leadership.

Skills

Supervision / Leadership

Analytical skills

Problem solving

Organizational skills

Verbal and written communication

Cross-functional collaboration

MS Word

MS PowerPoint

MS Excel

Education

High School diploma

College degree in risk management, insurance, business, or related field (preferred)

Tools

Microsoft Word

PowerPoint

Excel

Job description

Vensure Employer Solutions is seeking a Risk Operations Supervisor to lead day-to-day activities across underwriting, loss control, and workers' compensation claims. You will supervise staff, optimize workloads, and ensure compliant, efficient processes in a fast-paced environment.

Ideal candidates bring 3+ years in risk operations, strong leadership, and excellent communication. A foundational education in risk/insurance is preferred, and we offer opportunities to improve policy adherence and