Onsite Resource Manager

Socket.dev; California (MO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Computacenter, based in Saline, MI, is seeking an Onsite Resource Manager to lead resource coordination and daily field execution across assigned sites. You will manage scheduling, dispatch, attendance verification, and site compliance to meet milestones safely and on schedule.

The role requires hands-on leadership, strong communication with site leadership, and accountability for staff and vendor performance. This is an onsite position focused on operational excellence and audit readiness.

Qualifications

• High school diploma or GED required; Associate or Bachelor’s degree preferred.
• 5+ years in onsite operations, workforce management, or field coordination.
• Experience with multi‑vendor teams and daily crew dispatch.
• Experience directing shift handoffs, coverage gaps, and timekeeping.
• Strong stakeholder communication and escalation skills.
• Proficient in Microsoft Office (Excel, Teams) and WFM/project-tracking tools.
• Commitment to site safety, quality, and operational excellence.
• Legally eligible to work in the United States.

Responsibilities

• Serve as the main point of contact for onsite resource coordination across internal employees, contractors, and partners.
• Maintain daily communication with site leadership and sponsors regarding staffing status and progress.
• Route risks, safety concerns, and staffing shortfalls through governance to leadership.
• Build and maintain site-level shift schedules aligned with timelines and coverage.
• Direct shift start/end reconciliations and reallocate capacity for site priorities.
• Monitor attendance, exceptions, and call-offs; verify timekeeping for accurate hours.
• Oversee partner labor execution to ensure compliance with standards and productivity targets.
• Coordinate onboarding/offboarding, badging, and safety orientations for field personnel.
• Partner with QA and Scope Acceptance to ensure work quality and punch-lists are addressed.
• Produce daily site workforce reports detailing headcount, attendance, risks, and actions.
• Maintain rosters and safety clearances for audit readiness.
• Identify opportunities to streamline field workflows and time-tracking while upholding core values.

Skills

Leadership presence

Field coordination

Stakeholder communication

Timekeeping accuracy

Safety compliance

Education

High school diploma or GED

Tools

Microsoft Office

WFM software

Job description

About the role

The Onsite Resource Manager serves as the primary field leader for resource coordination, partner management, and daily operational execution across assigned Rapid Data Center Deployment (RDD) sites. Acting as the critical link between field operations and central workforce governance, this role establishes the daily onsite WFM rhythm—overseeing scheduling, technician dispatch, attendance verification, and site-level compliance to ensure project milestones are met safely and on schedule.This hands‑on, high‑visibility role translates project work plans into daily field execution. The Onsite Resource Manager actively resolves real‑time staffing bottlenecks, enforces timekeeping discipline, and manages multi‑vendor site dynamics to maintain an accountable, audit‑ready, and highly productive field workforce.

Location: Saline,MI

What you’ll be doing

• Serve as the main point of contact for all onsite resource coordination across internal employees, contractors, and partner personnel.
• Maintain daily communication with site leadership and project sponsors regarding staffing status, schedule impacts, and operational progress.
• Route material risks, safety concerns, staffing shortfalls, and quality deficiencies through established site governance to central WFM and RDD leadership.
• Build, consolidate, and maintain site‑level shift schedules aligned with project timelines, skill requirements, and planned coverage.
• Direct shift start/end reconciliations, deploying cross‑functional crews and reallocating capacity to address competing site priorities.
• Monitor daily attendance, shift exceptions, and call‑offs while validating timekeeping data to ensure accurate hours and utilization reporting.
• Oversee partner labor execution, ensuring third‑party teams adhere to work instructions, quality standards, safety protocols, and productivity targets.
• Coordinate badging, site clearance, safety orientation, and onboarding/offboarding logistics for all incoming field personnel.
• Partner with QA and Scope Acceptance leads to ensure completed work is inspected and open quality punch‑lists are factored into daily resource assignments.
• Produce daily site workforce reports detailing scheduled vs. actual headcount, attendance exceptions, active risks, and action items.
• Maintain complete records of daily rosters, timekeeping, and safety clearances to ensure constant audit readiness.
• Identify opportunities to streamline field workflows and time‑tracking while championing company core values and site safety standards.

What you have

• High school diploma or GED required; Associate or Bachelor’s degree in Business, Operations, IT, Logistics, or a related field preferred.
• 5+ years in onsite operations, workforce management, or field coordination—with 2+ years specifically supporting data center, mission‑critical infrastructure, or complex construction‑adjacent environments preferred.
• Proven success managing multi‑vendor teams, overseeing daily crew dispatch, enforcing safety/quality standards, and driving partner performance accountability.
• Hands‑on experience directing daily shift handoffs, resolving coverage gaps, validating timekeeping, and managing dynamic on‑site resource allocations.
• Strong leadership presence with the ability to maintain open stakeholder communication, navigate changing field conditions, and rigorously follow issue escalation protocols.
• Proficient in Microsoft Office (Excel, Teams) and modern WFM, project tracking, or resource management platforms.
• Uncompromising commitment to site safety, quality assurance, and operational excellence.
• Legally eligible to work in the United States.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long‑term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world‑renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best‑known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us