Onsite Representative

Haas Group International, LLC; Wichita (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits

8 paid holidays and floating holidays

Up to 80 hours vacation per year

Family-friendly policies including parental leave

Discount portal for employees

Employer-paid group life insurance

401K plan with company match

Job summary

Join a leading supply chain solutions business in aerospace as an Onsite Representative. You will interact directly with customers at production sites, ensuring effective supply replenishment and quality assurance. If you possess strong customer service, communication skills, and a continuous improvement mindset, we want you to apply!

Qualifications

• High school graduate with proven customer service skills.
• Experience in direct customer contact.
• Ability to interact tactfully and confidently.

Responsibilities

• Perform daily product maintenance at user locations.
• Manage shelf-life materials and ensure proper disposal.
• Respond efficiently to customer requirements.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as an Onsite Representative.

As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business.

The On-Site Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements.

About you

You are a high school graduate with proven customer service and interaction skills, with direct customer contact experience, and the ability to deal tactfully, confidently, and ethically with both internal and external customers. Demonstrated excellence and a commitment to a safe and hazard-free workplace are essential.

You possess fantastic communication skills, a continuous improvement mindset, and a willingness to learn and grow. Most importantly, you will be passionate about our Incora Values and exceeding customer expectations.

Responsibilities include:

1. Performing daily product to end user location maintenance (areas may include bins, cabinets, trays, etc., and/or a combination of these stocking locations).
2. Performing required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications.
3. Proactively initiating and/or responding efficiently to daily internal and external customer requirements; including interaction with contract administration/customer service and customer production floor management to facilitate needs.
4. Addressing on-site quality assurance issues and forwarding them to Program/Site Management and/or Quality Management for resolution.

Our core values include:

• Courage: Take ownership for issues and problems.
• Collaboration: Share knowledge and experience with others.
• Commitment: Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:

• An exciting package that includes a competitive salary and benefits, a chance to work in a first-class brand-new environment, and the opportunity to become part of our Incora story.
• Participation in incentive programs.
• 8 paid holidays with 2 additional floating holidays for all full-time employees.
• Up to 80 hours of vacation per year, increasing with tenure, plus sick time.
• Family-friendly policies, including 2 weeks paid parental leave.
• Discount portal available exclusively for Incora employees via Perkspot.
• Employer-paid group life insurance at 1x salary, STD, and LTD.
• 401K plan with company match.

If you meet these requirements and want to be part of developing the Incora Story, apply now — we can’t wait to hear from you!

Note: Access to certain of the Company’s products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to “U.S. Persons,” which includes U.S. Citizens, lawful permanent residents, and certain individuals admitted to the U.S. as refugees or granted asylum. Employment is limited to applicants who meet this “U.S. Person” requirement. Applicants receiving a conditional offer will be required to provide evidence of their U.S. person status to comply with ITAR.