Onsite Project & Customer Care Coordinator

Factory Expo Home Centers; Kingman (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Alta Cima Corp dba Factory Expo Homes and Factory Select Homes in Kingman, AZ is seeking a Project Coordinator / Administrative Assistant to guide customers through the home buying and delivery process. The role works closely with the GM, sales team, lenders, contractors, and our corporate office to ensure smooth transitions from contract to delivery.

This in-person position supports project coordination, documentation, and customer communication, with occasional administrative duties.

Qualifications

• High School diploma required.
• 2+ years of experience in administrative support, project coordination, mortgage/loan processing, logistics, or customer account management.
• Detail-oriented with excellent follow-through.
• Excellent time management skills with ability to prioritize and meet deadlines.
• Strong organizational skills with ability to manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent communication skills, both written and verbal.
• Positive, customer-first attitude with strong follow-through.
• Self-motivated, reliable, and able to work independently.
• Ability to maintain confidentiality and use sound judgment to plan and accomplish goals.
• Ability to reliably travel locally during the workday to perform required business-related tasks, as needed.
• Must possess a positive attitude and be highly effective in a team environment.
• Ability to collaborate across functions.

Responsibilities

• Coordinate with lenders, contractors, and the factory to keep projects on track.
• Ensure all documents, payments, and approvals are complete before delivery.
• Provide exceptional customer communication at every stage of the process.
• In locations without an Administrative Assistant, handle select administrative duties such as supply ordering, mail distribution, and visitor reception.

Skills

Communication

Time management

Organizational skills

Team collaboration

Detail-oriented

Education

High School diploma

Tools

Microsoft Office

Job description

Alta Cima Corp dba Factory Expo Homes and Factory Select Homes in Kingman, AZ is seeking a Project Coordinator / Administrative Assistant to guide customers through the home buying and delivery process. The role works closely with the GM, sales team, lenders, contractors, and our corporate office to ensure smooth transitions from contract to delivery.

This in-person position supports project coordination, documentation, and customer communication, with occasional administrative duties.