Onsite Product Engineer: Releases, Testing & Support

Scientific Games Corporation; Middletown Township (PA); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Scientific Games Corporation is seeking a Product Engineer to support back-office GEM solution environments, working with corporate development and customers to meet requests and improve releases.

The role is fully onsite in Middletown, PA, requiring local candidates. Responsibilities include testing software releases, deploying components, and creating detailed technical documentation for implementation and upgrades.

Qualifications

• Associates Degree in Computer Science or 2 years of technical system experience.
• 1-2 years of experience with relational database management.
• Experience with Microsoft SQL Server, including query optimization and database design.
• Experience testing and supporting production and software releases.
• Strong written and verbal communication skills.

Responsibilities

• Assist in testing OutSystems software releases
• Support new project/product implementations as well as support and maintain existing solutions
• Deploy Outsystems software releases, Microsoft Reports, SSIS Packages, and Windows Services
• Ability to test any software releases developed internally
• Test products according to agreed upon System Requirement Specifications
• Works with site Quality Control and the Lottery to assist with localized testing of software changes/releases
• Work closely with clients to understand product requirements and create detailed technical documentation that guides development and implementation efforts
• Ensure system capacity is being monitored and considered in planning
• Identify and report system / security concerns
• Maintaining system monitoring and ensuring all alarms are documented in up to date Knowledge Base Articles
• Liaison between the site and local operations management in assessing corporate wide requests and changes to the central system
• Works closely with systems support and the local site operations when production issues arise
• Report detailed issues to Back Office Support team for research and resolution
• Some knowledge of billing and invoicing processes

Skills

Analytical skills

Customer service

Communication skills

Ability to learn

Education

Associate's Degree in Computer Science

Tools

SQL Server

Crystal Reports

Microsoft Reporting Services

SSIS

Windows Services

Job description

Scientific Games Corporation is seeking a Product Engineer to support back-office GEM solution environments, working with corporate development and customers to meet requests and improve releases.

The role is fully onsite in Middletown, PA, requiring local candidates. Responsibilities include testing software releases, deploying components, and creating detailed technical documentation for implementation and upgrades.