Onsite Pharmacy Technician (Monaca 5:00AM-1:30PM)

SelectRx; Pittsburgh (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Job summary

SelectRx, a SelectQuote subsidiary, is seeking a Pharmacy Fulfillment Technician to support high-volume production on site. You will enter patient registrations, process prescriptions, troubleshoot data issues, and operate automated packing equipment to ensure accurate fulfillment.

We require a Pharmacy Technician Certification and prefer 1 year of retail pharmacy or fulfillment experience; strong attention to detail and teamwork are essential in this fast-paced environment.

Qualifications

• Experience in retail pharmacy, fulfillment or call center environment preferred.
• Active Pharmacy Technician Certification required or willing to obtain before starting.
• Must maintain an accurate and detail-oriented approach in data entry and patient records.

Responsibilities

• Processes new patient registration by entering data into the Pioneer system.
• Handles patient prescription requests within HIPAA guidelines and enters refill orders.
• Resolves data-entry related exceptions and interprets medical abbreviations.
• Runs automated machinery, sorts medications and moves inventory through workflow stages.
• Counts and fills prescriptions, affixes labels, packs and ships.
• Cleans and maintains machinery and keeps the work area orderly.
• Resolves Third Party Reclaims by reviewing and correcting data for submission.
• Assists Pharmacists by identifying issues and communicating with senior staff.
• Adheres to SelectRx’s data entry procedures and client confidentiality requirements.
• May perform other related duties as assigned by the Pharmacist-in-Charge.

Skills

Basic PC skills

Touch typing

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Pharmacy Technician Certification

Tools

Pioneer system

Automated machinery

Pharmacy systems

Job description

Company Overview
Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

Company Overview
Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About The Role
This role is located onsite and requires availability for our 5:00 AM - 1:30 PM EST shift

Pharmacy Fulfillment Technician Role

The Pharmacy Fulfillment Technician (PFT) is responsible for adhering to state and federal regulations in the performance of pharmacy-related data entry and patient registration activities. This position is responsible for the resolution of third-party rejects and responding to high-volume customer inquiries, working under direct supervision. This position follows standard operating procedures and performs duties in accordance with SelectRx policies and procedures. The Pharmacy Fulfillment Technician is also responsible for using pharmacy systems to obtain patient and drug information and running automated machinery required to pre-sort and package medications in support of the fulfillment site production process.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Essential Duties And Responsibilities

• Processes new patient registration by entering data into the Pioneer system
• Handles patient prescription requests within HIPAA guidelines and enter refill orders for processing
• Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)
• Resolves all data entry-related exceptions
• Runs automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control
• Counts and fills prescriptions, affix labels, pack, and ship
• Cleans and helps maintain machinery and keep the work area orderly
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements
• Provides assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors
• Maintains client and associate confidentiality.
• Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook.
• The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacist-in-Charge
• Adheres to SelectRx’s prescription data entry procedures and guidelines
• Performs other related duties as assigned

Skills/Abilities

• Basic level PC skills including:
• Start and shut down computer
• Use mouse to point and click
• Start, close and switch between programs
• Save files
• Print documents
• Access information online
• Touch typing
• Formatting documents
• Intermediate level keyboarding typing skills, at least 35 words per minute
• High degree of interpersonal, communication and organizational skills
• Proficiency in reading, writing and speaking is required

Education And Experience

• Preferred to have a least 1-year experience in retail pharmacy, fulfillment or call center environment as a Pharmacy Technician
• High school diploma or equivalent
• Must maintain an active Pharmacy Technician Certification (and/or willing to obtain a Pharmacy Tech in Training Certificate before starting)

Certificates/Licenses/Registrations

• Must be willing to obtain a Pharmacy Technician in Training Certificate before starting.

Physical Requirements

This position involves work in a production or warehouse environment and requires regular presence on the production floor.

The Role Requires

• At least 8 hours of standing and walking throughout the workday
• Frequent movement between workstations and production areas
• Reoccurring bending, stooping, reaching, and climbing stairs or ladders
• Use of hands and arms for handling, operating, or monitoring equipment
• Ability to move, position, or transport materials or products weighing up to 15 pounds, with or without assistance
• Extended periods of continuous standing at a computer or workstation
• A high level of physical activity and stamina consistent with a production-floor environment.

SelectQuote Core Values

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Additional Information