Onsite Pharmacy Refill Technician - Patient Care & Impact

Shields Health Solutions; Jacksonville (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

Shields Health Solutions in downtown Jacksonville is seeking a Pharmacy Refill Technician to support pharmacy staff and liaisons. This onsite role focuses on accurate refill processing, outbound patient calls, and handling inbound inquiries.

Requirements include state registered pharmacy technician, 1+ year experience; CPHT preferred; HS diploma or GED; strong communication, Excel/Word skills; confidentiality.

Qualifications

• High school diploma or GED required.
• State-registered Pharmacy Technician; national certification (CPhT) preferred.

Responsibilities

• Provide outbound patient refill calls and assist with the refill process.
• Answer and triage inbound pharmacy inquiries.
• Coordinate medication refills and ensure correct days supply.
• Document work across systems and manage data in databases.
• Maintain confidentiality of sensitive information.

Job description

Shields Health Solutions in downtown Jacksonville is seeking a Pharmacy Refill Technician to support pharmacy staff and liaisons. This onsite role focuses on accurate refill processing, outbound patient calls, and handling inbound inquiries.

Requirements include state registered pharmacy technician, 1+ year experience; CPHT preferred; HS diploma or GED; strong communication, Excel/Word skills; confidentiality.