Onsite Personal Banker - Start in Retail Banking & Sales

First American Bank; West Dundee (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

First American Bank in Dundee, IL is hiring an Associate Personal Banker to provide professional customer service across Teller and Banker functions. This on-site, entry-level role supports branch operations and daily banking needs.

You will assist with accounts, balances, and transactions, while pursuing sales goals and maintaining compliance. This position offers growth within a community-focused bank and requires a customer-first mindset.

Qualifications

• High School degree or equivalent required.
• Minimum six months of customer service/retail experience required.
• Ability to handle cash transactions and work with US currency.
• Professional demeanor and strong written communication skills.
• Ability to collaborate with internal partners and provide tailored service.

Responsibilities

• Provide teller services including balancing drawer, transactions, and deposits.
• Balance and replenish ATMs and process currency verification.
• Open, manage, and close customer accounts and issue checks.
• Deliver tailored sales presentations and refer products to customers.
• Resolve customer issues via in-person or phone, maintaining service standards.
• Adhere to policies and participate in branch opening/closing procedures.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Professional presentation

Adaptability

Education

High School diploma or equivalent

Tools

Microsoft 365

Job description

First American Bank in Dundee, IL is hiring an Associate Personal Banker to provide professional customer service across Teller and Banker functions. This on-site, entry-level role supports branch operations and daily banking needs.

You will assist with accounts, balances, and transactions, while pursuing sales goals and maintaining compliance. This position offers growth within a community-focused bank and requires a customer-first mindset.