Onsite Patient Access Specialist – Entry Level

Ensemble Health Partners; Virginia; Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to perform admitting duties at MWHC - Stafford Hospital in Stafford, VA. The role emphasizes accurate MRN assignment, medical necessity checks, and strong customer service as part of a regulatory-compliant process.

Responsibilities include pre-registration, insurance verification, POS collections, and patient education, with on-site work and clear performance metrics.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation, including AI to improve processes.
• Ability to adhere to policies and provide compassionate customer service.

Responsibilities

• Handle patient access duties and admissions verification.
• Operate the hospital telephone switchboard and route calls.
• Collect insurance information and assist with point-of-service collections and patient education.
• Review eligibility and verify insurance to support POS and billing processes.
• Explain consent forms and distribute required materials to patients/guarantors.

Skills

Customer service

Communication

Curiosity

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to perform admitting duties at MWHC - Stafford Hospital in Stafford, VA. The role emphasizes accurate MRN assignment, medical necessity checks, and strong customer service as part of a regulatory-compliant process.

Responsibilities include pre-registration, insurance verification, POS collections, and patient education, with on-site work and clear performance metrics.