Onsite Patient Access Associate

Ensemble Health Partners; Virginia, Northern (IL, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Career advancement

Paid certifications

Job summary

Ensemble Health Partners is hiring a Patient Access Specialist Associate for on-site duties at Bon Secours - St Francis Med Ctr in Richmond, VA. You will handle patient pre-registration, insurance verification, and POS-related tasks while delivering compassionate service.

The role requires 1+ year of customer service experience, a High School diploma or GED, and CRCR certification within 9 months of hire (company-paid). On-site position with competitive benefits and growth.

Qualifications

• 1+ years of customer service experience.
• Inquisitive mindset with openness to AI-driven process improvements.
• CRCR certification within 9 months of hire (company-paid).

Responsibilities

• Pre-register patients and collect demographic and insurance details.
• Verify eligibility and insurance to support POS and billing.
• Explain and obtain consent forms, and distribute patient information documents.
• Operate telephone switchboard and provide excellent customer service.
• Ensure accuracy of accounts and support audits and reporting.

Skills

Customer service

Communication skills

Adaptability

Education

High School Diploma/GED

Job description

Ensemble Health Partners is hiring a Patient Access Specialist Associate for on-site duties at Bon Secours - St Francis Med Ctr in Richmond, VA. You will handle patient pre-registration, insurance verification, and POS-related tasks while delivering compassionate service.

The role requires 1+ year of customer service experience, a High School diploma or GED, and CRCR certification within 9 months of hire (company-paid). On-site position with competitive benefits and growth.