Onsite Night Guest Attendant

HMC Hotel Management Consulting; Simpsonville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is seeking an Onsite Night Guest Attendant for their WoodSpring Suites location in Simpsonville, SC. This role involves providing excellent customer service, conducting property inspections, and performing various cleaning and laundry tasks. The ideal candidate will have strong communication skills and a proactive approach to problem-solving, with opportunities for career growth within the company.

Benefits

Medical, dental, and vision benefits

Paid time off for full-time employees

DailyPay Access

Free room to coordinate overnight on-call needs

Qualifications

• At least one year of customer service experience; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.

Responsibilities

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours.
• Perform laundry duties including washing, drying, folding, and organizing linens.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Time Management

Job description

Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting

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Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Onsite Night Guest Attendant at WoodSpring Suites in Simpsonville, SC!

About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position will be live onsite, typically working evening shifts and being on call overnight to oversee the property after hours, performing a variety of tasks.

Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $14.50 - $16.50.
• DailyPay Access: Flexible pay options to access your earnings when needed.
• Benefits: Medical, dental, and vision benefits, plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.
• Living Onsite: Free room to coordinate overnight on-call needs.

Primary Duties:

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours, providing excellent customer service and addressing guest needs.
• Perform laundry duties including washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.
• Carry out cleaning tasks such as vacuuming, dusting, and sanitizing public areas; restock cleaning supplies; prepare rooms as needed.
• Follow emergency procedures to ensure property and guest security.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

Preferred Qualifications:

• At least one year of customer service experience; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders occasionally.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods.
• Lifting, pushing, or pulling up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description does not imply it is the only duties to be performed. Employment is at will, and requirements may change to accommodate individuals with disabilities. We are an equal opportunity employer and comply with all applicable laws. We participate in E-Verify and maintain a drug-free workplace.