Onsite Night Guest Attendant

HMC Hotel Management Consulting; Newington (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Onsite Night Guest Attendant to enhance guest experiences at their Newington property. This role is perfect for those who thrive in customer service, offering a chance to be the welcoming face for guests during evening shifts. You'll be responsible for ensuring safety and cleanliness, assisting guests with check-in and check-out, and being proactive in problem-solving. With opportunities for career advancement and a supportive work culture, this position promises both personal and professional growth. Join a team that values hard work and respect for personal life, all while enjoying the benefits of living onsite.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Free Room for Onsite Living

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers and excellent communication skills.

Responsibilities

• Conduct regular property inspections to ensure safety and security.
• Assist with guest check-in and check-out during after-hours.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

High School Diploma

Tools

Computer Proficiency

Job description

Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Onsite Night Guest Attendant at WoodSpring Suites in Newington, CT!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position is onsite, typically working evening shifts and on call overnight to oversee the property after hours, performing various tasks.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: $16.85 - $18.85, dependent on experience.
• DailyPay Access: Flexible options to access your earnings when needed.
• Benefits: Medical, dental, and vision insurance, plus paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.
• Living Onsite: Free room to coordinate overnight on-call needs.

Primary Duties:

• Conduct regular property inspections to ensure safety and security.
• Assist with guest check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities and maintain a clean laundry area.
• Perform cleaning tasks, stock supplies, and prepare rooms as needed.
• Follow emergency procedures to ensure security for guests and property.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract or guarantee of employment. We are committed to equal opportunity employment and compliance with applicable laws, including E-Verify. We prohibit unlawful harassment and provide reasonable accommodations for disabilities. We are a drug-free workplace.