Onsite Night Guest Attendant

HMC Hotel Management Consulting; Kansas City (MO); On-site; Full time

Job summary

Join a leading hotel management consulting firm as an Onsite Night Guest Attendant. This role involves providing excellent customer service, conducting property inspections, and performing various cleaning and laundry tasks overnight. Enjoy benefits like flexible pay options, medical coverage, and opportunities for career growth while working in a supportive team environment.

Benefits

Medical, dental, and vision coverage

Paid time off

DailyPay Access

Employee Assistance Program

Free room for overnight on-call needs

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.

Responsibilities

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours.
• Perform cleaning tasks and laundry responsibilities.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Tools

Computers

Job description

Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting

6 days ago Be among the first 25 applicants

Exciting Opportunity: Onsite Night Guest Attendant at WoodSpring Suites in Kansas City, MO!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position is onsite, with evening shifts and overnight on-call duties to oversee the property after hours, performing a variety of tasks.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: $15.75 - $17.75, depending on experience.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Benefits: Medical, dental, and vision coverage, plus paid time off for full-time employees.
• Employee Assistance Program: Free support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.
• Living Onsite: Free room to support overnight on-call needs.

Primary Duties

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities, including washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.
• Perform cleaning tasks such as vacuuming, dusting, sanitizing public areas, and preparing rooms as needed.
• Follow emergency procedures to ensure security and safety.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

Preferred Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive approach to problem-solving.

Physical Requirements

• Climbing stairs and ladders occasionally.
• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, and pull up to 20 lbs regularly, and up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description at any time. This description is not an employment contract, and employment is at-will. Reasonable accommodations are available for qualified individuals with disabilities.

We are committed to equal employment opportunities and comply with all applicable laws. We participate in E-Verify and prohibit unlawful harassment and discrimination of any kind. We are a drug-free workplace.